Quality Auditor

Apex Tool Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Quality Auditor - US - Apex, NC

The Blueprint (Role) The Quality Auditor / Returns Processor is an important part of distribution center. This role is responsible for evaluating product returned by the customer, replacing, issuing, or denying credit in the

system, and overall product disposition including quality. This role is required to work with many departments within the company ( distribution operations, customer service, accounting, sales, and marketing);

excellent communication skills are critical.

This Position is from 8 : 00am-4 : 00pm, Monday-Friday

The Build (Responsibilities)

• Perform required returns / quality processes.
• Enter multi-step transactions accurately.
• Inspect finished product for accuracy and consistency.
• Maintain clear precise data for tracking purposes.
• Follows audit / inspection log format and standards.
• Facilitate error data collection with team leads.
• Participate in and recommend process efficiency improvements to drive productivity goals.
• Process Customer Quality Alerts (CQA’s) and Supplier Corrective Action Requests (SCAR’s)
• Work with the appropriate associates at the ADC for disposition of rejected material.
• Conduct various audits on material that needs to be inspected or removed from inventory.
• Other duties as assigned.

The Toolbox (Qualifications)

Minimum Qualifications :

• High school diploma or GED equivalent
• Demonstrate excellent computer skills (Excel, Word, Outlook)
• Demonstrate strong written and verbal communication skills in English.
• Ability to work in diverse non-routine tasks and stand at a computer workstation for 8 hours.
• Ability to provide a high level of customer service under minimal supervision.
• Ability to lift between 5 and 50 pounds
• Preferred Qualifications :
• Experience with a WMS, SAP
• Experience in data and trend analysis, root cause problem solving
• Associates degree in related field

At Apex Tool Group (, we’re passionate about innovation. Whether that be products, processes or operations, our associates strive to find new ways each day to help our end-users solve their most complex challenges.

By harnessing our global resources, unprecedented insights and spirit for service, we build more than just tools for the job site we help build the future.

ATG is a global manufacturer of hand and power tools, tool storage and accessories, chain, and electronic soldering solutions with more than $ billion in annual revenues.

Our 6,900 global associates have built powerhouse brands like GEARWRENCH, SATA, Crescent, Cleco, Weller and APEX that professional trades and DIY enthusiasts alike can trust to get the job done.

With our roots dating back to the 1800s, our tools have driven technological advancements that drive efficiency, speed and end-user safety in a broad range of commercial and consumer markets.

As part of the ATG team, you will move fast, think globally, learn from your colleagues and grow your career. You’ll enjoy competitive benefits, a healthy work / life balance and have opportunities to give back to the communities we serve.

Our six core values Customers come first, Integrity in all we do, Continuous improvement, Innovation for growth, Passion to succeed and Best talent, one team - drive our daily decisions.

Connect with us on social media to learn more LinkedIn, Instagram, Facebook and Twitter.

If your goal is to work where finding a better way never ends and your ideas become a reality, join us! #WeBuildATG