School Operations Manager

Company Description

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college-preparatory, public charter schools serving 6,200 elementary, middle, and high school students, and over 1,500 alumni.

While each of our schools is as unique as the community to which it belongs, we are united around a shared promise : To build academically excellent schools that create unlimited opportunity for all students.

For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

Click to learn more about teaching and working at KIPP Public Schools!

Job Description

The School Operations Manager implements and maintains the school’s operational systems, allowing the school leader and teachers to focus on students’ academic achievement.

The position reports to the school-based Director of School Operations. The position requires :

strategic thinking and an entrepreneurial spirit that maximize available resources and develop solid long-term outcomes

adaptability and comfort working in a complex, fast-paced environment that demands continuous learning and improvement

impeccable organizational skills and a detail-oriented mindset that focuses on driving excellent results

strong interpersonal and communication skills with a focus on customer satisfaction

outstanding time-management skills and a dedication to meeting deadlines

fostering collaboration among members of the school’s operation team while giving and receiving constructive feedback

a passion for the mission of KIPP New Orleans

Responsibilities include but are not limited to :

Facilities

Oversee the custodial team to maintain a clean, safe environment for our students

Ensure hallways and other public spaces reflect the school’s culture, brand, and mission

Manage the school’s maintenance needs

Transportation

Implement arrival and dismissal procedures that ensure our students enter and leave campus in a safe, orderly fashion

Partner with vendors to ensure bus routes properly serve our the school’s student population

Food Service

Implement dining schedules that facilitate effective and efficient food service to all students

Manage the schools’ relationship with food service vendors to promote consistent service and safe operating practices

Procurement

Manage procurement processes to ensure the school has all necessary supplies

Maintain accurate inventory records of the schools assets

Verify and submit invoices and purchase card charges accrued by the school

Communication

Maintain communication channels that effectively and efficiently inform parents and guardians of important campus events and deadlines

Foster good relationships and solid communication with the school’s neighborhood community

Enrollment

Execute school student recruitment strategy to ensure 100% of available seats are full

Administrative Activities

Ensure students and staff have access to needed technology

Manage copy machine maintenance and supply orders

Lead the execution of the school’s end-of-year trips

Maintain a friendly, welcoming, helpful atmosphere for all who visit or contact the school

Support the coordination of student testing

Qualifications

The position requires :

High school diploma or equivalent (GED) required

A minimum of 2-3 years of experience in operations, business, finance / accounting, and / or administration

High proficiency in Microsoft Excel, PowerPoint, Word, Outlook

Successful completion of State and Federal Criminal Background Check - All offers are considered pending until the successful completion of a professional reference check and a state / federal background check.

A sense of humility, customer service mindset, and a personal affinity to our , as well as demonstrated commitment to our - Relentlessness, Equity, Achievement, Community, and Hope

Ability to relentlessly plan and prioritize to drive results

Skill in building relationships and communicating effectively

Management and development of self

The following are strongly preferred for the role :

Post-Secondary degree in operations, business, finance / accounting, and / or administration

The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role.

All of these physical requirements should be able to be performed with clarity, coherence and connectedness of the KNOS vision, and reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Must be able to sit and work at a desk / computer for extended periods of time

Must be able to spend the majority of the day standing or mobile throughout the classroom, as well as talk, hear, grasp, reach and lift up to 30lbs with or without accommodations

Ability to concentrate in active and noisy environments such as cafeterias and playgrounds, to more moderate situations such as classrooms or large group professional settings

Must be able to have repetitive wrist / hand / finger movement to work on computer and / or related office equipment

Ability to handle potential high stress conditions

Additional Information

We offer competitive compensation that’s commensurate with experience and education, as well as a comprehensive benefits package including :

403(b) retirement plan - KNOS matches 100% of employee contribution up to the first 5% of salary and any bonuses. Staff are vested immediately in 403(b)

No waiting period for health benefits

Comprehensive, customizable health coverage, including disability, life insurance, hospital indemnity, FSAs for health and dependent care, and free dental and vision for employees

Employee Assistance Program (EAP) with services to support employees and their families address personal and work-related issues that may impact their health and well-being

104 hours of Paid Time Off per year and 32 paid holidays and additional paid time off

Disclaimer :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

This job description shall not constitute or be construed as a promise of employment or as a contract between the KNOS and any of its employees.

KIPP New Orleans Schools is an Equal Opportunity Employer

At KIPP New Orleans Schools, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and / or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws.

KNOS expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of KNOS employees to perform their expected job duties is absolutely not tolerated.

KNOS complies with applicable state and local laws governing non-discrimination in employment in every location in which the KNOS has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.