Operations/Branch Manager

Job Description

Job Description

Operations Manager / Branch Manager

At Mister Sparky Mid-America, growth & service reigns supreme. We stand as the premier operator of one of the largest independently owned electrical only service companies in the country performing residential electrical service work.

Mister Sparky Mid-America holds a strategic advantage poised for market dominance throughout all the markets we serve (NW Arkansas, OKC, Tulsa, KC, Phoenix, Austin, Salt Lake City, Wichita, & Omaha) Specifically here in Phoenix!

We embody the essence of a growth-driven organization and continue to have ambitious plans to penetrate new markets across SW & Central regions in the forthcoming years.

As we chart a course towards expansion, we are actively seeking a dynamic individual with a passion for growth to join our team and propel our business to new heights.

If you're ready to make an impact and be part of an organization where service excellence is non-negotiable, then come aboard and let's shape the future together.

The ideal candidate will be a dynamic leader with a proven track record of success in the electrical industry. Not only will they be responsible for overseeing day-to-day operations at the branch location, but they will also play a key role in training, developing, and retaining our team of service and installation technicians.

In addition to strong leadership skills, the Operations Manager must have a solid foundation in electrical experience. This includes a deep understanding of electrical systems, codes, and regulations, as well as the ability to troubleshoot and solve complex technical problems.

Compensation & Benefits

We offer a competitive guaranteed salary of $150,000.00 (+DOQ) with quarterly bonuses and an end of year bonus. We are proud to offer great benefits including but not limited to :

• Medical, Dental, & Vision will be covered at 100% for the employee and the entire family!
• Long Term Disability will be covered at 100% for the employee
• $10,000 Life Insurance Policy covered at 100% for the employee
• 401K with Employer Matching

6) Paid Holidays

4) Paid Family Days

• After 90 days you will receive (5) vacation days and it will progress to a total of (12) days depending on your length of time in the organization.
• Company vehicle

Job Responsibilities

• Cares deeply about the team and holds them accountable to excellence
• Trains, develops, retains service and install technicians
• Builds winning atmosphere for the team
• Uphold a white collar image in a blue collar industry
• Ensures work completed to code and customers satisfied
• Maximizes sales and profits for the branch

Skills & Experience

• High EQ able to connect, listen and understand people
• Electrical experience is preferred however similar trade experience is acceptable with proven sales or management experience.
• People first, selfless, servant leader mentality
• Excellent communication skills written and verbal
• Trustworthy and high integrity does what you say
• Experience leading and growing teams
• Experience in the trades preferred, but not required

Job Duties

• Conduct and present technical and communication training for team
• Approve and finalize payroll
• Conduct routine performance reviews
• Match call volume to technician count
• Conduct Job site visits and technician ride-alongs
• Manage KPIs that lead to sales and profit success
• Manage inventory
• Maintain professional image for business
• Resolve customer complaints

Follow-up with permitting process

Join us and become part of a dynamic team where your skills are valued, and growth opportunities are abundant. Apply now and spark your career with Mister Sparky Mid- America.