Associate Director, Talent Relations

Company And Culture

If you want to know about the requirements for this role, read on for all the relevant information.

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports.

Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping.

The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities.

Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shopping.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration, and more.

Join us to help redefine the way people shop while building a global marketplace that moves at the speed of culture. Complex is committed to building a high-performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine.

Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We're Hiring

We’re hiring an Associate Director, Talent Relations who will liaise across departments company-wide to identify and secure meaningful talent to appear in our video content, branded content, and at our events and festivals.

This position will report to the Senior Director, Talent Relations and will ensure that content is creative and on-brand.

A successful candidate will have experience in digital media and e-commerce. The ideal candidate has refined judgment, great interpersonal skills, persistence in pursuing top guests, understanding of the merchandise space, and the ability to think creatively when booking guests for programs.

Connections in and to the worlds of art, sneakers, fashion, pop culture, music, sports, creators, and health & wellness will be essential.

What You'll Do

• Oversee and manage day-to-day booking operations for Complex NTWRK.
• Serve as the primary point of contact for talent relations for each booking.
• Pitch our original segments, cultivating relationships and booking top guests who are creators, curators, and experts.
• Work with Content, Marketing, Brand Partnerships, and Merchandise teams to best understand our needs.
• Conduct pre-interviews and relevant research for booked guests.
• Coordinate with on-air talent on research / pre-interviews and booking guests & creators with diverse points of view.
• Deliver detailed and accurate guest coordination information to tech / control room team for in-studio or remote interviews.
• Confirm and contract talent, coordinate logistics, oversee each booking execution, and conduct recaps.
• Respond quickly to short timelines with last-minute guest bookings.
• Enjoy working in a fast-paced, demanding environment, sometimes driven by last-minute product requirements.
• Handle multiple assignments at once, work quickly, and meet deadlines.
• Remain current on local events & trends and source potential leads in major markets.
• Maintain effective communication.
• Travel for work-related events & shoots.
• Perform general office administration, including but not limited to : Following up on leads, phone calls, emails, scheduling, faxing, emailing, organizing, and maintaining files.

Who You Are

• Senior level booker with a minimum of 8 years of experience booking guests.
• A candidate with excellent grammar skills, communication skills, and great phone etiquette.
• A candidate who understands the concept of customer service, and a strong sense of commitment to the company and brand.
• Highly professional, articulate, trustworthy, responsible, self-motivated, well organized, a fast learner, and someone who works well with clear direction.

What We Offer

• Best in class health, dental, and vision insurance.
• Healthcare FSA.
• Dependent Care FSA.
• Commuter Benefits FSA.
• Short-term / long-term disability and life insurance.
• Paid Parental leave.
• 401k with 4% match.
• Pet Insurance.
• Legal and Identity Theft Plans.
• Vacation time and sick days.

$140,000 - $150,000 a year

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance.

The range listed is just one component of Complex Total Rewards offerings for employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

J-18808-Ljbffr