Senior Technical Program Manager - Seller AI Experiences

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world.

Within the Commercial Solutions Area (CSA) , we set the Enterprise sales strategy and lead Enterprise technical sales for the Solution Areas and Support Services that power the Microsoft Cloud.

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

The Commercial Solutions Area, Chief Technology Office (CSA CTO) is a global team that works across customer-facing and product teams to accelerate scalable wins by removing technical blockers and simplifying seller experience across the Enterprise sales cycle.

We pride ourselves in working in ambiguous environments on some of the toughest challenges that ignite our growth mindset, and accelerate impact.

We work collaboratively with our business partners to innovate and solve organizational wide problems. We are a team with a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to how we drive impact across Microsoft.

If you want to have fundamental impact on cutting-edge solutions that are brought to life for the world’s most influential customers, while driving value and ensuring Solution Truth exists this is the team for you!

The Customer and Field Solutioning team as part of Commercial Area Solutions Chief Technology Office (CSA CTO) Organization is responsible to unblock Solution Truth for the biggest customer challenges by building prototypes and customer demos for the highest priority customer and field gaps by leveraging architecture, design and engineering capabilities.

Position Description

The Senior Technical Program Manager - Seller AI Experiences will drive the definition of Copilot-based capabilities that boost seller efficiency and effectiveness by bringing business processes and rules-based job aids into the flow of work.

Working closely with design, engineering and business partners, you will prioritize capabilities that save time, reinforce business processes and rules, and improve seller focus on customers and outcomes.

You will partner closely with designers and analysts that inform the approach to these capabilities, as well as with business owners and stakeholders across Microsoft to align the information and business needs to desired seller behavior and experience.

Prioritization and stakeholder alignment are critical for success in this role.

The Right Candidates Will Bring

• Partner engagement and relationship management abilities.
• Attention to detail coupled with program and project management skills to establish and maintain a backlog and align with release and amplification workstreams.
• Executive presentation skills and ability to effectively teach and communicate complex information clearly.
• Analytical and reporting skills to investigate performance data, and provide actionable insights.
• Strategic thinking to develop and implement effective strategies that align with the overall team goals.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Leverage engineering roadmaps and business strategy to inform backlog prioritization.
• Drive business strategy alignment and business requirements for net new capabilities.
• Practice good backlog management in partnership with engineering teams.
• Provide regular status and issue resolution content to leadership and key stakeholders.
• Represent the team in launch and landing calls, go-to-market rhythms, and train-the-trainer sessions.
• Maintain awareness of planned product and system roadmaps and technical depth as required to keep roadmap aligned to product and system futures.

QualificationsRequired Qualifications

• Bachelor's Degree AND 4+ years experience in product / technical program management, solutions architecting, or marketing.
• OR equivalent experience.
• 2+ years experience managing cross-functional and / or cross-team projects.

Preferred Qualifications

• Experience defining and shipping technology products to enterprise customers.
• Experience working with business strategy and engineering leaders.
• Experience creating and delivering demos and content to large audiences.
• Experience in dealing with senior stakeholders with networking and influencing skills.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here : https : / / careers.

microsoft.com / us / en / us-corporate-pay.

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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