Senior Director of Revenue Cycle Management

Fusion Recruiters , in partnership with our client, ADVENT , is in search of a seasoned and dynamic Senior Director of Revenue Cycle Management to join their Milwaukee team.

Apply (by clicking the relevant button) after checking through all the related job information below.

The Senior Director of Revenue Cycle Management directs and oversees ADVENT’s revenue cycle activities to optimize the patient financial interaction across the patient’s journey.

Responsibilities include reviewing, designing and implementing processes for educating patients on billing process and down payments, ensuring effective processes in place for ADVENT to collect payments, ensuring billing practices are effective and compliant, collections are completed on overdue or delinquent patient accounts and appropriate customer service is had with payors and patients.

Additionally, ensure coding errors and any discrepancies in billing are timely reviewed and addressed.

Responsibilities

• Oversee revenue cycle team ensuring weekly and monthly goals are met.
• Ensure compliance with regulations of billing and collection policies.
• Partner with Operations to share best practices on patient interactions to obtain necessary down payments on account balances owed.
• Perform ongoing trend analysis on payor payment levels to ensure reimbursements are in accordance with allowable amounts stated in agreements and contracts.
• Identify, propose, and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances the ability to achieve the ADVENT vision.
• Support the overall success of the organization and perform other related duties as requested by leadership.
• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.
• Design and direct the work of the team. Select, coach, and develop staff. Set clear expectations to inspire and motivate the team.

Manage performance recognizing achievement, providing feedback, and administering progressive discipline when necessary.

Skills and Abilities

• 10+ years of progressive leadership in RCM function.
• Demonstrated track record of effectively working to improve billing workflow.
• Exceptional supervisory skills with success coaching, mentoring, and building a high performing team.
• True passion for and a deep understanding of medical insurance, practice management systems and its processes.
• Exceptional management skills with success coaching, mentoring, and building high performing teams.
• Excellent interpersonal skills with the ability to communicate professionally with internal and external customers.
• Detail oriented with excellent analytical skills, with a knack for identifying issues from trends and properly triaging as needed.
• Highly self-motivated and independent; can effectively prioritize multiple projects and tasks in a deadline-driven environment.
• Proven ability to maintain confidentiality of sensitive information.
• Advanced computer skills, including prior experience with EHR systems. Strong Microsoft Office, Word, Outlook, PowerPoint, and Excel skills.

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