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Bilingual Call Center Agent

VirtualVocations
Boca Raton, Florida, United States
Full-time

A company is looking for a Bilingual Call Center Agent to provide high-level customer service solutions remotely.Key ResponsibilitiesManage large amounts of inbound calls and assess customer needsProvide accurate information using the appropriate tools and follow up on customer complaintsMaintain records of customer interactions and ensure adherence to company policiesRequired QualificationsProven experience in customer support or client serviceAbility to multitask and manage time effectivelyMust be computer literate with familiarity in Windows and Microsoft OfficeMust be bilingual in Spanish and EnglishFlexibility with scheduling and work hours

6 hours ago
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