PATIENT SERVICE SPECIALIST 2- PART-TIME-EVENINGS (60% FTE)
UW Medical Center-Montlake - 6 SE Orthopedics has an outstanding opportunity for a Patient Services Specialist 2.
WORK SCHEDULE
- 24 hours per week
- Monday Thursday
- Evening Shift, 3 : 00 PM 11 : 30 PM
POSITION HIGHLIGHTS
The PSS provides patient-focused care through the use of customer service strategies
DEPARTMENT DESCRIPTION
- 6SE Medicine / Orthopedics is an acute care medical-surgical unit specializing in general Medicine and Orthopedic patients
- We are dedicated to competent, compassionate patient and family centered care for adult patients who are acutely ill or injured and in varying stages of recuperation
PRIMARY JOB RESPONSIBILITIES
- Communicate effectively with medical staff, patients, visitors, and other medical center departments to facilitate patient care
- Coordinate unit activities by acting as the communications center for the nursing unit
- Handle all unit paperwork, including chart maintenance and patient information, etc.
- Triage telephone calls
- Greet, check in, and check out patients
- Access and enter information in computer programs
- Exercises independence in the planning and accomplishment of a wide spectrum of clerical duties
- Maintain inventory of supplies and equipment
- Partner in the orientation and training of professional and support staff, nursing and medical students, and other Patient Service Specialists
REQUIRED POSITION QUALIFICATIONS
High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education / experience.
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses : Montlake and Northwest.
As the No. 1 hospital in Seattle and Washington State since 2012 ( News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education. Become part of our?team. Join our mission to make life healthier for everyone in our community.?
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.
UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.??
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.
Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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