Are you the one we are looking for? We want someone who embodies Hilton Values!
- H - Hospitality.
- I - Integrity.
- L - Leadership.
- T - Teamwork.
- O - Ownership.
- N - Now.
Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and providing assistance as needed.
A great Hotel Front Desk Agent has a talent for customer service and previous work experience in the hotel industry. They are pleasant and helpful, welcoming and professional, knowing these traits represent the hotel’s standing.
They are ready to greet with a smile and offer necessary assistance to hotel guests.
Responsibilities :
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services, when appropriate.
- Maintain updated records of bookings and payments.
Benefits :
- Enjoy a discount on Hilton Brand hotel stays.
- There is also medical, dental, vision, 401k, paid time off, Flexible Spending Accounts, and more.
Front Desk Agent
The Front Desk Agent position requires one (2) years of customer service experience. The Marriott Anchorage Downtown Hotel is looking for enthusiastic and friendly faces to join the front desk team. As part of the Front Desk team your responsibilities would include but are not limited to Organizing,...
Front Desk Agent
Homewood Suites is looking for a Front Desk agent who is the first point of contact. A great Hotel Front Desk Agent has a talent for customer service and previous work experience in the hotel industry. ...
Front Desk Agent
Maintain familiarity of operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system. Previous front desk experience preferred. Provide constant and consistent communications with guest services and Front Office Manager. ...
Front Desk Agent
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. ...
Front Desk Agent
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Hotel Front Desk Agent
Our Story :If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace.Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live.We c...
Full Time - Head Cashier - Day
Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously .Approaches and interacts with customers to proactively recommend products and services app...
Salon Receptionist - 5th Avenue Mall-Sur
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life.Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!.Come be a part of a team that is chang...
Front Desk/CSR
L0127 Lithia Hyundai of Anchorage.Lithia Auto Body Express of Anchorage.Pay Range: $16-$18/hourly (DOE).Lithia Auto Body Express is busier than ever, and we are looking to make additions to our team! We're looking for someone with an engaging personality that enjoys working with customers, provides ...
Cashier
Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacc...