Solutions Consultant

Job Description

Job Description

Who are we looking for?

The Solutions Consultant is the member of the team responsible for architecting, configuring and managing project initializations of the DataServ (DS) Software as a Service (SaaS) solutions.

This position is accountable for ensuring quality initializations while meeting project deadlines and is responsible for several projects simultaneously.

The Solutions Consultant analyzes and recommends solutions for DataServ clients throughout the world, as well as internal departments to implement the DS solution.

This position supports the Sales team in a Subject Matter Expert (SME) role. The Solutions Consultant acts as the Tier 3 level of escalation for client issues from the Client Success / Production Support Groups.

We are currently hiring this position in the following states : Oregon, Utah, Arizona, Colorado, Texas, Kansas, Missouri, Minnesota, Illinois, Michigan, Ohio, South Carolina, Georgia, Washington, and Florida.

About Us

At DataServ, we believe in "creating a better way"...and we believe in doing so through "Evolutionary" change that works vs.

Revolutionary" change that too often fails. We live out these beliefs by helping Finance organizations modernize their Accounts Payable function and optimize it over time, thereby elevating them from a back office "administrative" role to a "strategic" business unit contributing to the bottom line.

DataServ specializes in developing and delivering Exceptions-based Intelligent Accounts Payable Invoice Automation (APIA) SaaS that always delivers substantial ROI.

Founded in 1994, the company created the world's first FinTech Software as a Service (SaaS) technology. Since then, DataServ has been helping businesses save time and money throughout their AP processes while enhancing visibility and controls to reduce risk and improve scalability.

Our top-rated solutions are used by more than 20,000+ satisfied users in 40+ countries and we are proud of our extraordinary customer retention rate, with over 70% of our clients having been with us for 10+ years.

Read more about us at www.dataserv.com.

We value :

• True individual ownership and responsibility over projects.
• Taking the work very seriously, but not taking ourselves too seriously.

About You

• You're innovative. You have a good imagination and you're always thinking of new and interesting ideas.
• You're committed. You believe in the "Service" side of SaaS and commit to making clients happy so they stay with DataServ for 10 or more years.
• You're a collaborator. You thrive on inter-disciplinary teams, and value different perspectives and high levels of communication and collaboration.
• You're accountable. You understand best practices and want to implement quality work. You do what you say and say what you do. You deliver results.
• You're conscientious. You can analyze complex problems and present multiple solutions.
• You're a communicator. You can think critically, identify opportunities, and clearly articulate your point of view in a team setting.

You can communicate your work effectively depending on the audience.

You're a leader : You are comfortable with leading discussions, demonstrating your work, teaching others what you know, learning what you don't.

You have experience presenting to leaders and stakeholders.

• You believe in a transparent nonpartisan meritocracy. You collaborate openly and expect to progress at DataServ based on your ability and talent.
• You want to have fun, be creative while getting things done. Enough said!

Required Education, Skills and Experience :

• Undergraduate degree in Business Management / Administration or Computer Science, Information Technology, or Management Information Systems.
• 3+ years consulting experience, delivering professional services in an enterprise SaaS company.
• Strong blend of technical aptitude, project management and communication skills
• Experience with direct client interaction
• Comfortable giving presentations to all levels of management
• Experience managing multiple small projects simultaneously
• Experience with system testing and documentation
• Thorough understanding of full application development lifecycle

Why you should apply at DataServ :

• Pay that rewards your contribution and experience that is compared with the market regularly. When the market goes up, so does our pay.
• Fully remote roles, you can work from anywhere!
• Very little "red tape," we only have processes that are necessary.
• Small company atmosphere. You will get to interact with decision makers daily.

Benefits of Working at DataServ :

• Competitive Compensation package
• Remote working environment
• Flexible PTO (including 9 holidays)
• 401(k) plan with employer matching
• Great health benefits with multiple plan options
• Advancement opportunities based on results, not politics.

If you think you have something special to bring to DataServ, if you get what we're trying to do, and you want to join an exceptionally talented team, apply on-line at www.

dataserv.com / careers. We look forward to receiving your information!

AAP / EEO STATEMENT

DataServ is an Equal Opportunity Employer / Vet / Disable