Description
This job is responsible for overseeing and supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.
Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources.
Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.
- Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
- Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
- Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
- Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
- Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
- Strategy Planning and Development
- Issue Management
- Oral Communications
- Presentation Skills
- Prioritization
- Problem Solving
- Performance Management
- Process Performance Management
- Process Simplification
- Risk Management
Required Qualifications :
- Minimum 7 years of Financial Crimes and Risk Management experience, specifically within Fraud and / or AML areas
- Extensive experience in Process Design, Program Management, Project Management, and / or Change Management
- Senior-level experience with procedure writing
- Experience in Reporting
Desired Qualifications :
- Six Sigma Green Belt / Process Design Certification
- Project Management Certification
- Technical Skills - SharePoint, Tableau (highly desired)
Shift :
1st shift (United States of America)
Hours Per Week :
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