As a Field Service Technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training to customers on their equipment.
If you like to fix things, we will train you to work hand in hand with our customers ensuring that their equipment is working correctly and safely as well as helping to maintain, service, and repair commercial kitchen equipment promptly.
To ensure success as a Field Service Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule.
Ultimately, a top-level Field Service Technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.
Responsibilities :
- Being routed by Dispatcher to the job site and equipment to be repaired.
- Drive to job sites.
- Work and repair equipment on-site.
- Complete work documents accurately via tablet for the customer to approve.
- Make contact with the Manufacturers or customer service departments if the job is covered by warranty.
- Turn in all paperwork to the office on time to process billing.
- Order all parts that are needed to repair equipment.
- Any other duties as assigned.
Qualifications :
- Possess a valid Driver’s License.
- High school or equivalent (required).
- Possess a clear driving history.
- Detailed oriented.
- Ability to communicate effectively.
- Ability to work with minimal or no supervision.
- Set and prioritize responsibilities.
- Willing to be challenged daily.
- Handle a variety of work assignments.
- Strong organizational, time management, and multi-tasking skills.
Education and / or Experience :
- EPA Universal 608 Certification.
- High School or GED equivalent.
- Previous HVACR.
- Computer and Tablet Skills.
Physical Demands :
- Bending, stooping, standing.
- Pushing and Pulling.
- Able to lift 70 lbs.
Work Environment :
- Inside kitchen area.
- Heavy traffic areas that may cause distractions.
- Loud noises.
- Sometimes, greasy and wet floors.
Required Experience :
- General knowledge of Commercial Kitchen Refrigeration Equipment is a plus.
- Electrical, mechanical, and maintenance experience or training required.
Benefits :
- Competitive Salary based on experience.
- Paid in-house training.
- Insurance (Health, dental, vision, life, short and long-term disability).
- Paid holidays.
- Paid life insurance.
- Vacation days.
- 401k and profit-sharing benefits.
- Training Reimbursement Program for Continuing Education.
- Company Provided Vehicle.
- Work / life balance.
- Opportunity for advancement.
About Us :
Coker Service is a family-owned and operated parts and service contractor for the Food Service Industry. We specialize in providing electrical, mechanical, and refrigeration services, maintenance services, new installations, and preventative maintenance to all our customers in grocery stores, hospitals, restaurants, and anywhere food is prepared and or served.
Our disciplined Quality and Safety systems, ensure that each task is completed successfully without quality issues / re-work and injuries or illness.
CSI is a growing organization looking to further build upon our reputation as a leader in the Commercial Kitchen Equipment Industry.
Coker Service is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.
Coker Service, Inc