Director, Program Management

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission To Serve the World Flavor since we first opened in 1994, and we’re just getting started.

1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings.

It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else our success is largely due to our people and our core values, or what we call The Wingstop Way, of being entrepreneurial, service-minded, fun and authentic.

We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

YOUR IMPACT

Establish and maintain project management standards, processes, and best practices, ensuring that projects are executed efficiently.

Further, they also enable optimal utilization of resources, help a business achieve strategic objectives, and protect it against market volatility.

WHAT YOU’LL DO

• Lead project management and coordinate across functions (Market Planning, Franchising, Real Estate, Construction, Design, Operations, Legal, Tech) to achieve our new store growth target, supporting our development master plan
• Work with International regional and support center teams to coordinate multiple new market entries
• Work across functions to define key performance indicators (KPIs) for projects and initiatives, establishing benchmarks for success and monitoring progress towards targets.
• Develop and implement planning and governance frameworks streamlining execution delivering on objectives time, cost and quality
• Map optimal process across development and work with tech to devise best technology solutions / platforms
• Drive best practices across the global PMO, fostering innovation and continuous improvement
• Optimize resource allocation by assessing needs and capabilities, ensuring that resources are deployed effectively to support project objectives.
• Build a cohesive team, foster collaboration and engagement across cross-functional teams, promote a culture of knowledge sharing and collective problem-solving
• Coordinate across functions to adequately plan for growth driving accountability appropriately
• Will be the primary interface for all development project improvements and senior leadership reporting on project advances

WHO YOU ARE

HUMBLE : You feel there is always opportunity to further your personal and professional growth.

HUNGRY : You have a fire in you to keep pursuing excellence, particularly in a fast-paced, dynamic environment.

SMART : You have a high degree of emotional intelligence and a thirst for knowledge. You have the aptitude to work both independently and collaboratively, the talent to apply sound, strategic thinking and analysis to address a variety of business circumstances, and the capability to produce high-quality, detail-oriented work within a fast-paced environment.

SERVICE-MINDED : You consider others at every turn by exercising your responsibilities in an energetic, proactive and organized way.

ENTREPRENEURIAL : You work with an owner’s mentality when collaborating cross-functionally as you manage multiple concurrent projects from inception through execution.

A DAY IN THE LIFE

So, what does all in a day’s work’ look like to a Wing Expert in this role? Your day could shape up somewhat like this :

• Frequent use of a computer and other technology essential to the successful completion of your everyday role responsibilities, often in a seated position.
• Frequent use of mental energy while gathering, documenting, analyzing, and communicating information with cross-functional colleagues, vendors, and extended Wingstop team.
• Routine need to shift priorities among simultaneous projects, while upholding quality and sense of urgency.

BENEFITS

Flavor Perks :

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401K (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

Fun is the best flavor :

• Lunch provided every Tuesday and Thursday in office
• Work from home Fridays
• Discount on Wingstop gift cards
• Discounted onsite dry cleaning
• Discounted Onsite onsite car detailing
• Onsite game room and patio

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.