NCDIT - System Administrator- Expert

This is a hybrid position, and some onsite work will be required.

The max rate for this position is - / hour.

This position will be extended for six months after the initial engagement

Description of Work :

The DIT Enterprise Endpoint Management Operations team provides security application and software support for endpoint and server operating systems as well as enterprise software and applications.

The Operations staff provide support for managed and non-managed desktops, laptops, mobile computing devices, communication devices.

These support services are provided to staff in the DIT campus buildings as well as optimized agencies that are distributed across the state.

This position functions as a Tier 3 System Administrator II for the Enterprise Endpoint Management Operations team. This position will provide primary support for Enterprise Endpoint Security tools (SCCM / MECM, Intune, Antivirus, Tanium, AGPM), Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, Process and Procedure Documentation.

KNOWLEDGE, SKILLS, AND ABILITIES / COMPETENCIES :

Knowledge and demonstrable skills with Intel / AMD-based computing equipment(Servers, Desktops).Extensive knowledge and demonstrable skills with MECM (inventory, software distribution, patch management and PowerShell scripting on an Enterprise level) Extensive knowledge and demonstrable skills with Windows OS 10, 11 Window Server2016 and Active Directory Extensive knowledge and demonstrable skills with Microsoft Intune, M365, Office 2016,Visio, Project, SharePoint Extensive knowledge and demonstrable skills with LAN WAN Troubleshooting

Management Preferences :

Knowledge and a minimum of 2 years experience with supporting and maintaining a MECM SCCM enterprise environment, knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices), knowledge of Crowdstrike (Antivirus & Firewall on an Enterprise level), knowledge of Bitlocker & Defender (Anti-malware and encryption on Enterprise level) Some some knowledge of Ivanti Admin patch management for non-Microsoft applications.

Ability to manage timelines, resources and personnel (internal staff and contractors), and leads implementation efforts to completion.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Tier 3 level support

Required

Years

Intune administration experience

Required

Years

Power bi Experience

Required

Years

Sharepoint Experience

Required

Years

WIN11 experience

Required

Years

Documentation and Communication skills required

Required

Years

Questions

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence.

The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Please list candidate s email address.

Question3

Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.

Question4

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?

Question5

Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries.

Do you accept this requirement?

Question6

Candidates submitted above the rate of - will not be considered. Do you accept this requirement?

Question7

Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource.

It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours.

Do you accept this requirement?

Question8

Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.

2.5 of ITS-009440. Do you confirm?