Assistant Division Chief - 1st Party No Fault Claims

The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city.

Led by an independently elected citywide official, the comptroller’s office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together.

Authorized by the New York City Charter, the Comptroller, through the Bureau of Law and Adjustment (BLA), negotiates and approves all monetary settlement of claims and lawsuits involving the City of New York.

BLA investigates and, when in the best interest of the city, settles pre-litigation claims for and against the City of New York.

In resolving claims before litigation is commenced, BLA protects the fiscal interest of the City while ensuring that pre-litigation claims are resolved in a fair and just manner, and in accordance with applicable laws.

BLA furthers this goal in its review, evaluation, and authorization of requests to settle litigated cases involving the City and through diligent administration of disputes arising out of City contracts.

BLA manages City risk by holding agencies accountable, rooting out fraud, and identifying trends, as well as, coordinating with the Law Department and other City agencies on issues that impact the public fiscal and public safety.

The position will assist the Division Chief of No-Fault Unit in the managing of staff on the adjusting of 1st Party No-Fault claims.

This role will report directly to the Division Chief of No-Fault Unit.

The duties and responsibilities of the position include, but are not limited to :

• 1) Assists the Division Chief in managing and directing all functions of the Division, including overseeing the day-to-day operations and in the Division Chief's absence, performing the Division Chief's duties;
• 2) Manages and supervises the Division staff, to ensure work is performed in accordance with the highest professional standards and in compliance with BLA procedures;
• 3)Works closely with the Division Chief and unit leadership, assists the Division Chief in their decision-making processes that affect the Division;
• 4) Provides direction to and monitors the productivity of the Division's employees to ensure efficient and effective resolution of Division objectives;
• 5) Assist in the management of the division's participation in AAA American Arbitration Association dispute resolution;
• 6) Assist in the management and approval of the payment process in Mitchell Decision Point of First Party No Fault benefits as per the Rules and Regulations Governing No Fault including the Worker's Compensation Fee Schedule;

7) Reviews DFS inquires and assigns claims to staff to ensure they are appropriately prioritized.

8) Liaise with the NYC Law Department to ensure that proper defenses are asserted on No Fault Claims that enter litigation and that proper and timely payments are made on all No Fault litigation settlements and judgments.

• 9) Prepares employee performance evaluations and reports and documents instances of employee misconduct / misbehavior or performance issues, as necessary;
• 10) Recommends, designs and implements new procedures for the effective and efficient resolution of Division processes;

11) Acts as the point of contact for the Division's claims, processes, and policies; and,

12) Performs related assignments as may be required, including organizing and managing special projects when needed.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of full-time experience investigating and settling liability claims, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing the investigation and settlement of liability claims or related work;

2. Education and / or experience equivalent to "1" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

Preferred Skills

1) Significant knowledge of 1st Party No-Fault claims process, including the investigation, adjustment and disposition of claims, and the Comptroller's Office's role in the adjusting and settlement of claims2) Strong analytical and negotiation skills3) The ability to manage and inspire a diverse group of staff4) Exceptional organizational, writing, and verbal communication skills and,5) The ability to perform effectively in a fast-paced environment while managing multiple priorities.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.