Host/Cashier

The successful candidate will be responsible for warmly welcoming all guests on arrival and managing their timely seating to a table or pick up of prepared foods.

Duties & Responsiblities :

• Maintains a Guest focus while performing duties
• Assumes 100% responsibility for our guests’ lobby or phone experience
• Assumes 100% responsibility for the cleanliness of the lobby and waiting areas
• Warmly and graciously greet all guests upon arrival or upon phone in.
• When immediate seating is limited, record guest names and number of people in party utilizing tablet app
• Accommodate special seating requests for guests whenever possible
• Respond promptly and courteously to any requests from our patrons
• Upon seating, offer guests a menu and inform them of their server’s name, inspect table for proper presentation and completeness
• Take food and beverage orders from guests for carry out / delivery, enter orders in our point-of-sale system before taking item to the table.
• Be ready and willing to assist in with clearing and resetting tables
• Thank guests for their visit and invite them to return.
• Complete opening and closing checklists
• Prepare final bill, present check to guest, accept payment, and finalize checks.
• Be ready and willing to assist fellow staff before they ask.
• Thank guests for their visit and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
• Clear communication skills are key in this role, as well as ability to adapt / react quickly as needed

Qualifications :

• Be 18 years of age.
• Must posses a positive attitude and work well with other team members.
• Be able to communicate and understand the predominant language(s) of our guests.
• Must be able to work unsupervised.
• Must have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast paced restaurant environment
30+ days ago