Description
Initial Communications is seeking an enthusiastic Entry Level Customer Service Assistant to join our dynamic team in Chicago, IL.
This is a great opportunity for someone passionate about customer service and looking to start their career in a supportive and growth-oriented environment.
As part of our team, you will provide exceptional support to our clients and help resolve customer inquiries efficiently.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and chat
- Assist customers by answering questions, resolving issues, and providing product / service information
- Collaborate with internal teams to ensure smooth customer interactions and issue resolutions
- Maintain detailed records of customer interactions and follow up on unresolved matters
- Provide feedback on customer experiences to help improve overall service quality
- Support the team in various administrative tasks when required
Skills, Knowledge and Expertise
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks in a fast-paced environment
- Basic computer skills (MS Office Suite, CRM systems)
- Positive attitude with a customer-first mindset
- No prior experience required training will be provided
Benefits
- Competitive salary with opportunities for growth
- Paid time off and holidays
- Health, dental, and vision insurance
- 401(k) plan with company match
- Professional development and training programs
- Fun and collaborative work environment
Join Initial Communications and start building a rewarding career in customer service. Apply today!
Welcome to Fresh Form Draft where imagination meets innovation in the world of architecture. Our firm is a dynamic and creative force that is dedicated to transforming spaces into living works of art.
With a passion for design excellence and a commitment to pushing the boundaries of architectural possibilities, we pride ourselves on crafting environments that inspire, elevate, and resonate with both aesthetics and functionality.
Founded with a vision to redefine the architectural landscape, Fresh Form Draft brings together a team of diverse talents, each contributing their unique expertise to every project we undertake.
Our collaborative approach ensures that every client’s aspirations are not only met but exceeded. From conceptualization to realization, we work hand in hand with our clients to bring their dreams to life, weaving their stories and desires into the very fabric of our designs.
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