Search jobs > Colorado Springs, CO > Field service technician
Your skills
- 18 months of IT experience (or equivalent)
- Reliable transportation
- Driving licence
- Excellent time management skill
- Hardware skills
Your Tasks
- Provide day to day support at the customer locations within a geographical region(s)
- Support customers in technical problems they have with their technical equipment
- Handle service support requests & incidents
- Asset management & coordination
- Hands & Eyes Support
- Detect faults and provides efficient and effective solutions
- Ensuring all work is delivered consistently and in accordance with scope of work
- Have a full awareness of service level KPI’s and deliver in accordance with these under guidance of the Service Delivery Manager
- Helping to ensure that Hemmersbach delivers a high level of customer satisfaction, which also meets the business goals
- Work in accordance with suppliers and customer’s rules and regulations for the purposes of health and safety
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.
We go the extra mile we not only simply enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.
That’s why Hemmersbach is The Social Purpose IT Company.
Field Service Technician
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Have a full awareness of service level KPI’s and deliver in accordance with these under guidance of the Service Delivery Manager. Handle service support requests & incidents. Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. ...
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