Security Patrol Guard

Post Location : Signal Of Nashville

Schedule : Full time or Part Time ONLY OVERNIGHT 3rd shift -(WEEKEND AVAILABILITY REQUIRED)

• Dedicated / Walmart sites various shifts available OVERNIGHT (WEEKEND AVAILABILITY REQUIRED)
• Roving patrol officer-OVERNIGHT / WEEKENDS REQUIRED (shift end time can exceed 5am)

Pay Rate : $15 / hr starting with opportunities for advancement.

Requirements :

• Must have VALID Tennessee Unarmed Security License
• Clean Driving record
• Able to read, speak and write in English
• Must be able to work shifts requiring walking, standing, driving.
• Roving patrol officer must be capable of time management and ability to conduct vehicle AND foot patrols on multiple properties per shift.

Soft Skills :

Time Management : The ability to properly judge and predict the amount of time required to conducted a patrol or site oriented task.

As well as, ensuring the ability or inability to cover all of your shifts in advance.

Communication : Effectively communicate with management, coworkers, and clients in a professional manner while remaining clear and concise.

Understanding what is critical information and what is routine information.

• Adaptability : Flexibility is a must to ensure effective accomplishment of Signal’s security goals for our customers. An Officer must be able to adapt to changes in site requirements and rapidly changing shifts.
• Problem Solving : Must be able to correctly identify problems and create a suitable plan of action to correct the issue, often independently of outside guidance.
• Critical Thinking : An Officer must be able to objectively analyze an issue while leaving out any biases in order to form a proper judgement under stressful circumstances.
• Teamwork : As a member of the Signal team, you will need to work well with fellow coworkers and the management staff. This includes the ability to receive criticism and advice while maintaining a professional demeanor.

Position Summary :

A Signal Patrol Guard will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.

All duties listed below are minimum requirements additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills :

Visioning : Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose.

Can you exhibit our core values, creating peace of mind for our clients?

Strategic Planning : Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines.

Can you effectively complete a route in the allotted time?

• Financial Acumen : Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development : Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed.

Can you work cohesively with a team, delivering on key objectives?

Project Management : Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.

Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities :

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions / post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction / post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys / cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements :

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid driver’s license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.