INSIDE SALES ASSOCIATE

Inside Sales Associate

Job Category : Business Development Requisition Number : INSID001436 Showing 1 location Job Details

Description

Responsibilities

• Support Branch Manager and assist on inside sales; including but not limited to, product, pricing, and quoting
• Ability to explain, learn, and recommend electrical products based on customer requirements and expectations
• Ability to multi-task which might include filling orders, unloading trucks, and responding to inquiries from customers at the counter
• Build sales base with new and existing customers
• Prepare customer orders from counter sales working with computer software systems
• Providing product information, price quote, and follow-up for customer inquiries
• Promote additional items with value-added approach to up-selling new products
• Accurately process customer transactions such as orders, quotes, or returns
• Ability to promote special promotions and / or programs
• Attend product trainings both online and in person when applicable
• Attend required meetings both face-to-face and online
• Ability to follow-up on deliveries from vendors related to shipment dates and expected date of delivery ensuring 100% customer satisfaction
• Answer telephones while maintaining call logs to discuss sales activity with Branch Manager
• Fill requests for catalogs, information, or samples
• Handle all customer inquiries in a prompt and professional manner
• Understanding of best practices to ensure 100% quality work process
• Continually seeking out opportunities to improve the work process
• Prioritize work in order of importance
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

Required Knowledge & Skills :

• 2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers
• Must have strong work ethic; Professional attitude; Reliable
• Excellent communication skills to all levels of internal and external customers
• Must be well organized and a self-starter
• Ability to make decisions and be independent
• Attention to detail as well as accuracy
• Quick learner great at building relationships
• Utilizing computer requires ability to type 35-50 wpm
• Possess strong organizational and time management skills
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

Basic Qualification & Requirements :

Associate Degree or Post-Secondary Course in Electrical

Preferred Qualifications & Requirements :

• Minimum 2 years in similar position preferred
• Minimum 1 year in progressive position (2 years preferred)
• Post-Secondary Courses in Electrical preferred
• Excellent computer skills and ability to use Microsoft office is required

Benefit Opportunities

We offer a great place to work, and a competitive salary based on level of experience. We also offer an opportunity to work with tenured team members and an excellent benefit package that includes the following and more.

• Cafeteria Plan
• Vision
• Healthcare Medical / Dental / Prescription ?
• Profit Sharing
• Life and Disability Insurances
• 401K with Matching
• Paid Personal Time Off & Holidays
• Flexible Spending Accounts
• Reimbursement Tuition Program
• Health Savings Accounts HSA
• Career Development
• Professional Training

Please email [email protected] with any questions regarding this opportunity.

Qualifications

Skills

Behaviors

Motivations

Education

Required

Associates or better.

Experience

Preferred

Excellent computer skills and ability to use Microsoft office is require

Post-Secondary Courses in Electrical preferred

1 year : Minimum 1 year in progressive position

2 years : Minimum 2 years in similar position preferred

Licenses & Certifications