Learning and Development Leader

Your Job

If you have a passion around building capability in others, Georgia-Pacific Consumer Operations is seeking qualified professionals to be considered for our Learning and Development Leader at GP’s Dixie® Products Manufacturing Facility located in Fort Smith, Arkansas.

In this role you will be responsible for leading the transformation of learning and development processes at our facility and will supervise a team that supports technical and non-technical training across multiple operating departments.

Through partnership with operations teams to implement effective learning and development strategies and progress technical skill qualifications, you will have the ability to significantly impact the overall success of the Dixie® business at both Fort Smith and across the platform.

This is a high impact role, and we are looking for a learning leader who possesses a business owner mindset and the entrepreneurial energy it takes to rapidly transform L&D in a principled way.

Our Team

The in Fort Smith Plant is part of the Dixie® brand plates and bowls paper products manufacturing operation. We are proud to safely manufacture quality products that have a competitive advantage and solid growth within the marketplace.

We create a work environment that attracts, engages, and retains the best people. Our employees help others and the business reach their full potential, promoting our Principle-Based Management culture to the work they do every day.

Our technology is state of the art, and we will bring the best team together to deliver for our customers, Georgia-Pacific, and the Fort Smith community.

What You Will Do

• Collaborate with other leaders to ensure Learning and Development solutions support the overall vision and priorities of the business while driving transformation in how we deliver training and develop people.
• Lead a learning team responsible for providing transformational training support across the facility.
• Assist in developing and maintaining effective training programs that are needed to support Georgia Pacific’s vision.
• Play a critical role in creating a culture of continuous and lifelong learning at Fort Smith.
• Implement learning for a variety of roles and employee lifecycle phases using adult learning principles and models, particularly the approach to accelerated development as well as emerging technologies for learning transfer and retention.
• Oversee the development, implementation, and maintenance of learning content used for learning solutions.
• Regularly audit learning solutions to maintain and sustain a consistent learner experience for all roles as well as to practice continuous improvement.
• Use the Kirkpatrick Model to evaluate the effectiveness of learning. Maintain recordkeeping on learning effectiveness survey results and look for opportunities to connect learning results to business Key Performance Indicators (KPIs).
• Partner in the new hire orientation process and manage the facility onboarding process for all roles.
• Oversee administration and recordkeeping of all learning records for all roles.
• Use the Kirkpatrick Model to evaluate the effectiveness of learning. Maintain recordkeeping on learning effectiveness survey results and look for opportunities to connect learning results to business Key Performance Indicators (KPIs).
• Provide regular progress reports in participation and completion of learning across all modalities.
• Provide feedback to the Georgia Pacific Learning Capability Team about the effectiveness of provided learning solutions and recommended improvements.
• Provide ownership of technical training to ensure the overall health of the technical learning solutions across the facility.
• Partner with department leaders to ensure adequate resources are available, and trained, to facilitate technical development for both new employees and tenured reskilling and upskilling.
• Participate in efforts to improve, innovate, and implement training and learning best practices.
• Ensure learning content evolves as operation evolves.
• Ensure technical training is being delivered, documented, validated, and verified in accordance with Georgia Pacific standards.
• Lead a team responsible for providing training support across the facility.
• Partner with department leaders, performance coaches / supervisors, other capabilities, and employees to improve and optimize learning and other talent solutions.
• Support facility leaders in tracking learning related KPIs, identifying learning opportunities, and managing training initiatives.
• Network both internally and externally to understand and implement emerging technologies which improve our competitive advantages.

Who You Are (Basic Qualifications)

• Experience in project management for learning implementation including maintaining a learning calendar with specific learning milestones and key activities in order to meet business-specific, time-sensitive timelines.
• Experience working with various stakeholders in the intake process to provide guidance and direction as to the appropriate learning or other solution to close identified performance gaps.
• Experience in regularly tracking learning participation and other learning documentation and records management.
• Experience using Microsoft Office Suite including OneNote and Teams.
• High school diploma or GED

What Will Put You Ahead

Post-high school education, such as an advanced degree or certification, in corporate education including the following skills : learning needs analysis;

in-person and virtual instructor-led learning; instructional design; curriculum development; and learning evaluation.

• Experience in a role with at least partial responsibility for training / developing others within an industrial, manufacturing, or operations environment.
• Formal experience supervising a technical training team or a learning and development function.
• Experience using content authoring software and working with multiple software functions (administrative or within a Learning Management System (LMS) or Knowledge Management System (KMS).
• Experience working with simulator technology as part of learning solutions.
• Strong understanding of how to manage change and conducting stakeholder analysis / impacts using various Organizational Change Management (OCM) concepts, principles and models.

In addition, experience implementing large-scale change understanding the various phases of change and leading cultural transformation initiatives.

PMP or other project management education or related experience.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.

Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation / time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

If you have questions on what benefits apply to you, please speak to your recruiter.