BELL/VALET ATTENDANT

Bell / Valet Attendant

Job Category : Guest Services Requisition Number : BELLV01486 Showing 1 location Job Details

Description

Rancho Bernardo Inn is a highly awarded destination resort, proudly part of JC Resorts a proven leader in the management and operation of golf and resort properties since 1971.

We are uniquely tucked in to the Rancho Bernardo Community with an 18-hole championship golf course, nationally acclaimed spa and close proximity to all key San Diego attractions.

Our sprawling lantern lit pathways connect to beautiful gardens and fountain courtyards which provide guests and employees alike access to open spaces and nature.

We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time.

As a family owned business, we treat people like family and believe in the personal touch.

In addition to working in the natural beauty of San Diego, we offer competitive, progressive benefits including complimentary meals and employee discount benefits.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

Rancho Bernardo Inn is recognized as one of Cond Nast Travelers Readers Choice Awards, Top Southern California Resorts, US News & World Reports Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.

The BELL / VALET ATTENDANT'S essential purpose is to provide assistance to guests and hotel departments, to transport and deliver luggage, mail, and other items around hotel property, to ensure comfort, and facilitate hotel.

To safely park and secure guest vehicles.

ESSENTIAL DUTIES :

• To understand and respond to all guests needs and requests in a timely and professional manner.
• To follow all specified procedures to provide personal, sincere customer services to hotel guests, including greeting and orientating arriving guests;
• assisting guests to and from their rooms, picking up and delivering amenities, laundry, mail, parcels, and other requested items;

giving directions, and assisting to arrange and provide guest transportation.

• To maintain a clean driving record free and clear of incidence of reckless driving, or excessive speeding citations and to provide, upon request, but no less than annually, a current DMV pull notice to the Bellman / Guest Services Manager
• To assist hotel departments, as requested, including mail and parcel delivery
• To actively promote the hotel's services and facilities to visiting guests.
• To be available to work irregular hours, including evenings, weekends, and holidays.

JOB KNOWLEDGE & EDUCATION LEVEL : High school diploma or equivalent required. English fluency required. Valid California's driver's license required and must be at least 21 years of age.

Proof of personal automobile insurance coverage required. Current DMV record must be free of any incidence of reckless driving, or speeding citations.

Must be able to drive a car with a manual transmission. Must be familiar with the San Diego area, to direct and transport guests.

Previous hotel experience preferred.

SKILLS AND APPTITUDES : Detail orientated. Organized and efficient. Safety-minded. High quality standard of service. Diplomatic and calm.

Strong verbal communication skills. Courteous, friendly, and professional manner. Good team player. Customer Service focused.

Able to work with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS : Stands and walks moderate to long distances throughout shift. Frequently required to handle and move objects weighing up to 40 lbs.

over moderate to long distances. May be required to carry objects up stairs . Bends, stoops, pushes, reaches, and lifts to perform routine tasks.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and / or email us at [email protected]

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.

All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Rancho Bernardo Inn 17550 Bernardo Oaks Drive San Diego, CA 92128

www.ranchobernardoinn.com HR direct line : (858) 675-8442

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