A company is looking for a Workforce Management Analyst to drive the implementation and adoption of the CalabrioOne WFO Platform for their Sales function.
Key ResponsibilitiesAnalyze and document existing WFM sales processes and identify improvementsGenerate insightful reports using CalabrioOne's reporting tools to track key metricsBuild and adjust schedules based on forecast projections and operational needsRequired QualificationsMinimum 2+ years of experience as a Workforce Management Analyst or similar roleProven experience with CalabrioOne WFO Platform, including configuration and reporting3+ years in a contact center environment2+ years in a Workforce Management specialty roleProficiency with Microsoft Excel, including data manipulation and pivot tables
Workforce Management Analyst
A company is looking for a Workforce Management Analyst to drive the implementation and adoption of the CalabrioOne WFO Platform for their Sales function. ...
Real Time Analyst - Lead Workforce Management Representative
Real Time Analyst - Lead Workforce Management Representative. Workforce Management Scheduling Software Experience - such as: Verint or IEX. Real-time monitoring of queues and transaction management across multiple lines of business. Provide real-time updates regarding queue management and performanc...
Senior Workforce Management Analyst
A company is looking for a Senior Workforce Management Analyst to enhance workforce operations through data analysis and strategic planning. ...
FP A Operations Analyst
A company is looking for an Analyst, FP&A Operations to support General & Administrative functions and FP&A team operations. ...
Business Analyst III
Leverages in-depth knowledge of business functions, business processes and key objectives to develop solutions aligned with business needs. Serves as a liaison between the business community and the IT organization in order to provide business process and technical solutions to meet user needs. Is f...
Project Manager-Banking
Candidate should have deep understanding of Project management. Defining the Project Management Methodology. Candidate should have deep understanding of project metrics and reporting. ...
Technical Project Manager (Remote)
The Technical Project Manager works with cross functional departments to develop eCOA/ePRO project/program timelines and oversee the operational aspects of technology. Work with assigned project lead, product development, validation, and translations to align technology delivery plan to meet project...
Clinical Project Manager - Sun Pharmaceutical Industries, Inc.
Team Mentoring, Motivating, Training and Oversight for a team of Project Managers, Clinical Research Associates (CRAs), Clinical Trial Associates (CTAs). Manage and track study budget, project milestones, and timelines throughout the life of the study and perform contract reconciliation at study end...
Senior Manager, Pharmaceutical Statistical Programming and Data Operations
Senior Manager, Statistical Programming and Data Operations (SPDO) in Biostatistics is responsible for vendor oversight and management to deliver the high-quality tables, listings, and figures (TLFs), as well as CDISC datasets for clinical trials and integrated statistical analysis intended for regu...
Water Resources Assistant Project Manager
Colliers Engineering & Design is seeking an Assistant Project Manager to join our Water Resources Group. Support and/or lead stormwater management projects focused on green infrastructure and low impact development as well as stormwater infrastructure improvements. Thats why we are committed to prov...