Overview
Serves as a frontline advocate in the One Stop Center who provides information to students and parents. The advocate’s principal role is to represent Harper College and answer a broad range of questions concerning financial assistance, registration, records, payment options, testing, and other programs.
This includes specific information about eligibility criteria, application process, procedures and appropriate deadlines, specific aid status information, loan information, and regulatory and institutional requirements.
Participates in ongoing cross training activities to serve as an expert representing Records and Registration, Financial Assistance, Business Office and other related fields with the purpose of providing exceptional service and accurate information to students and other Harper College stakeholders.
Advocate - One-Stop Center
Serves as a frontline advocate in the One Stop Center who provides information to students and parents. The advocate’s principal role is to represent Harper College and answer a broad range of questions concerning financial assistance, registration, records, payment options, testing, and other progr...
Advocate - One-Stop Center
Serves as a frontline advocate in the One Stop Center who provides information to students and parents. Provide exceptional start-to-finish One-Stop Center services by applying customer service skills, knowledge, advocacy and professional judgment to address both simple and complex matters to ensure...
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