Admissions Counselor (2 Positions Available)

Department : Admissions

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Position Summary

Join an Office of Admissions team that is enthusiastic about promoting access to higher education by supporting prospective and incoming Metropolitan State University of Denver Roadrunners.

The Admissions Counselor is a member of the recruitment team within the Office of Admissions and contributes to the MSU Denver Mission to provide a high-quality, accessible, enriching education that prepares students for successful careers, post-graduate education and lifelong learning in a multicultural, global and technological society.

Under the supervision of the Associate Director of Admission-High School Outreach, this position shares broad recruitment and enrollment responsibilities with other members of the Office of Admissions.

This position is a key player in the recruitment and outreach efforts of the university and provides counseling to prospective students, applicants, and admitted students to assist the university in meeting enrollment goals.

MSU Denver is located in the heart of downtown Denver. As an anchor institution in the city of Denver, MSU Denver places high value on meeting students where they are in their educational journeys and celebrates access, diversity, equity and inclusion in all forms.

Our student population consists of over 57% first generation students and 48% students of color.

Within the Division of Student Affairs, we strive to create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion.

We value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation.

Rather, it requires critical inquiry and dialogue and a commitment to action. We strive to provide a foundation for all community members to achieve personal and professional success.

Metropolitan State University of Denver is an equal opportunity employer.

Duties / Responsibilities

40% - Recruitment & Outreach

• Represents MSU Denver at off-campus recruitment opportunities including college fairs, workshops, and community events.
• Manages a local and national recruitment territory by maintaining a regular visitation schedule to high schools in assigned regions.
• Conducts directed follow-up activities and communications for targeted prospective students, applicants, and newly admitted students via email, mail, phone, text, and CRM system.
• Assists with execution of on-campus recruitment related events such as campus visits, group tours and bi-institutional events, and open houses.

This can entail presenting to large audiences and providing general support for the events.

Helps develop communication plans for prospective students, applicants, and new admits.

40% - Counseling

• Provides admissions counseling and academic planning advice to prospective students, applicants, and newly admitted students via email, telephone, video conferencing, text, mail, and direct in-office communication.
• Facilitates application and admission of students by working closely with a variety of MSU Denver student services programs and academic offices.
• Exercises professional judgment to interpret University policies to advise prospective and new students about admission procedures, transfer of credits, University policies, the financial aid processes, scholarships, program requirements, registration, tuition classification, and available student support services.

10% - Application Review

Serves on the application review committee which reads and evaluates completed application files and determines admission decisions.

10% - Additional Duties

• Represents the Office of Admissions on internal and external committees and organizations related to the recruitment and admission of students.
• Upholds and interprets the standards of ethical practice in University admissions to assist with broad recruitment activities.

Assists in the preparation of surveys and questionnaires distributed by the Office of Admissions to determine the effectiveness of our programs and services.

Other duties as assigned.

Required Qualifications

• A minimum of 1-year experience working in higher education, secondary education, or student engagement organization (student employment may satisfy this requirement)
• Strong written communication skills
• A valid driver's license and dependable transportation, due to required frequent travel for recruiting activities.
• Bachelor's degree

Important Note : Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Preferred Qualifications

• Master's degree in higher education, counseling or related field
• Experience working in admissions, advising or enrollment services in a higher education setting, or post-graduate college counseling
• Experience working with a diverse, multicultural student population
• Experience using a Student Information System database or Customer Relationship Management system.
• Experience giving presentations to large groups
• Experience providing high quality customer service through face-to-face interactions with clients, customers, or students
• Bilingual in English and Spanish (speaking and writing)

Work Hours

• Full-time, 40 hours per week, Exempt
• Monday through Friday 8 : 00am - 5 : 00pm. Extensive weekend and evening work is required during the fall and spring semesters.
• Hybrid schedule (on-campus and remote) available for this position
4 days ago