Overview
- Come join our great team! We are looking to hire a bilingual (English / Spanish) Dental Receptionist for our affiliate practice;
- Main Street Dental located in Plantation, Florida 33024. The Dental Receptionist for this position is preferred to have at least 1+ years experience working as a Receptionist in a dental / medical office;
Experience with verifying different types of dental insurance plans (HMO's / PPO's) is a plus! This is a full time opportunity with Benefits, that includes some Saturday hours.
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls.
They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival / dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows / cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voice-mail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO / PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
- Bilingual (English / Spanish)
Options
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