Visual Communication Specialist / Customer Service Job at FASTSIGNS Internationa

Overview

POSITION : We are currently seeking a professional and energetic Customer Service / Inside Sales Representative (CSR) to work with our existing customers as well as prospective customers in our FASTSIGNS Center. Act as a primary contact between our customers and our design & production staff. The CSR candidate must possess a “can do attitude” and be able to work efficiently and effectively in a fast-paced, deadline driven environment. If you are seeking an exciting, customer-facing position that encourages you to help small to large sized companies grow their business, we may be the perfect match!

What We Are Looking For

Candidates that meet these requirements will be greatly considered :

• 1-3 years of Customer Service and / or Inside Sales experience working with business-to-business customers including handling customer inquiries, preparation of job quotes, and order inputting.
• Background and knowledge of the Printing or Sign industry preferred
• Professional appearance, excellent communication skills and a strong sense of urgency to get things done.
• Strong attention to detail and experience in managing multiple projects and deadlines for customer orders in a quality manner.
• Ability to prioritize work, work independently with minimal supervision and follow-up on tasks in a timely fashion.
• Ability to maintain a pleasant, out-going demeanor and work in a team environment.
• Be both honest and punctual.
• Excellent interpersonal skills on the phone and in person.
• Must be computer literate and current on new technology.
• Must be hardworking, a self-starter and a problem solver.
• Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.
• Exceptional phone and customer service skills.
• Positive and upbeat attitude.

Responsibilities / Duties

Job Type : Full-time

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