Executive Assistant/Real Estate & Facilities

Our Mission

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Preparing Our Community to Meet Life’s challenges.

We help everyone who comes to our door with resources for both immediate needs and long-term goals.

Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.

Come join our team!

When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service.

Some of our employees have celebrated more than twenty years of service. You’ll participate in fun activities, themed employee appreciation events, organization-sponsored golf tournaments, etc.

We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful.

Most of our employees started in entry-level positions and have been promoted throughout their career.

BENEFITS

401K with a matching employer contribution, medical, dental, vision, HSA Spending Accounts, Life Insurance, Short-Term Disability (STD) / Long-Term Disability (LTD), and an Employee Assistance Program.

Eligible employees are also able to participate in agency-sponsored educational opportunities. Eligible employees receive ten paid vacation days, six sick paid days annually, and two personal days paid annually.

JOB DETAILS

POSITION TITLE : Executive Assistant for Real Estate and Facilities

DEPARTMENT : Facilities

FLSA STATUS : NonExempt

PAY GRADE : $20.98- $28.71

REPORTS TO : Assistant Vice President Real Estate and Facilities

GENERAL DESCRIPTION OF DUTIES

The purpose of this position is to support the Property Management Department at CRT with administrative and Property Management tasks.

This position is based out of the CRT Building located at 555 Windsor ST Hartford but will consist of travel to the various properties in the Hartford Area and will work directly with and assist the Property Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Requires in-person communication with Property Manager, CRT Accounting Staff, Facilities Dept and Maintenance Staff and Residents.
• Respond to Ring Central and Smart Sheet Inquiries; Maintain Quality Control Spreadsheet of Communications.
• Receiving and responding to calls / emails from Residents, Subsidy Providers, Internal Staff and Facility Dept.
• Filing of Tenant Documents; Resident Files, Accounting Document Binders, Subsidy Documents, etc. as needed.
• Purge Resident Files and Prepare Archive Boxes for Storage.
• Enter Work Order Requests in Boston Post and Assist Facility Dept with Resident Communication for Access Coordination if needed.
• Prepare and Mail Monthly Annual Recertification Packages for Resident Annual Recertifications.
• Assist Residents with Completing their Annual Recertification Documents properly for Owner and Subsidy Providers.
• Prepare Mailings for Various Properties for : Notices, Newsletters, Monthly Rent Bills, Monthly Annual Renewal Packages, Waitlist Purge, Outreach Notices etc.
• Attend Subsidy Provider Unit Inspections and Conduct Unit Inspections with Property Manager for CRT Property Portfolio;

Complete Inspection Reports and Take Photos as needed.

• May Require Reviewing Security Camera Footage.
• Perform other Duties as Assigned.

MINIMUM TRAINING AND EXPERIENCE

Education : High School Diploma required. COS Certified (Certified Occupancy Specialist) preferred, but some demonstrated property management background and being bilingual would be helpful.

Demonstrated Skills : Demonstrated ability to work with minimal supervision and to exercise sound independent judgment. Good interpersonal skills.

Ability to relate to people with courtesy and tact. Strong organizational skills. Ability to manage time efficiently and to set appropriate priorities.

Excellent written and verbal communication and presentation skills.

Knowledge : Microsoft Software Applications inclusive of Word, Excel, PowerPoint at an intermediate level required, and helpful to have Boston Post Software experience, but will train.

Must have the ability to :

• Communicate effectively verbally and in writing.
• Speak effectively before groups of employees and respond to questions.
• Read professional periodicals and journals, procedures, and government regulations.
• Effectively and efficiently provide customer service.
• Handle stressful situations professionally, including angry or difficult individuals.
• Interpret a variety of written and verbal instructions with abstract and / or concrete variables.
• File various forms of paperwork in alpha and numeric filing systems.
• Establish and maintain effective working relationships with coworkers, supervisors, other Departments / Offices, and other agencies.
• Use appropriate resources to solve problems.
• Work independently.
• Understand and practice safety procedures and precautions.
• Maintain a high level of professionalism and confidentiality.

ADA COMPLIANCE

Physical Ability : Tasks involve sedentary to light work, involving some reaching, handling, fingering and / or feeling of objects and materials.

Must be able to push, pull, and lift 15 lbs.

Sensory Requirements : Some tasks require visual perception and discrimination. Some tasks require oral communication ability.

Environmental Factors : Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals / wildlife, toxic / poisonous agents, violence, disease, or pathogenic substances.

J-18808-Ljbffr