Position Summary :
The Digital Business / Systems Analyst is responsible for gathering requirements, developing workflow and system specifications, and execution of project tasks required to deliver IT solutions in support of applications within a fast-moving, highly collaborative Agile framework.
Responsibilities :
- Requirements gathering from the business users and developing system specifications for projects, enhancements, and bug / issues.
- Work directly with various levels of business users to document requirements, create visual diagrams, review specifications, obtain approval, support QA & UAT and post-production roll-out.
- Working with Offshore developers and external vendors to ensure specifications are understood, followed, and implemented properly.
- Issue resolution / escalation including prioritization and tracking.
- Tracking issues through JIRA and maintaining regular updates to sprint / Project progress.
- Other day to day activities required for the IT department.
Professional Qualifications :
- 5+ years experience in IT as a Technical Business analyst / system analyst and created functional requirements for complex projects within the Insurance P&C domain.
- Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.
- Experience in working in Underwriting and Claims applications.
- Experience in data integration and data quality projects.
- Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time
- Excellent understanding of how technology impacts the business.
- Excellent team player with a proven background of individual contribution.
Preferred Technical Skills :
- Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)
- Understanding of XML and / or JSON languages is a plus
- Strong SQL skills to query SQL databases
Education :
- Bachelor's degree in computer science, management information systems, or equivalent college degree with relevant experience.
- Any Business analyst / IT Certification is a plus
- Insurance specific training is a plus.
9 hours ago