Patient Registration Clerk - Canton-Potsdam Hospital (Part Time / Nights)

Patient Registration Clerk

Department : CPH ER Patient Access Services

Location : Canton Potsdam Hospital (Various locations to train and work out; will require travel.)

Hours Per Week : 22.5 Hours (with ability to pick up more hours)

Schedule : 7.5 hour shifts primarily evening and overnight shifts; NOTE : Training with be full time and primarily day shift at multiple locations, then switch to variable shifts / days; every other weekend and holidays.

Summary : Patient Registration ensures a compassionate first impression, collecting health information, verifying insurance, processing co-payments, and scheduling appointments. They will also manage pre-access procedures across the hospital. Additionally, the role includes shared responsibilities for the hospital's telephone switchboard.

Responsibilities :

• Interview patients and / or family members in person or by phone to collect demographic, financial, and medical information.
• Perform name inquiries and identify patients accurately per policy.
• Collect complete demographic information, including address, phone number, and employer.
• Gather medical information, including the patient's complaint.
• Explain consent forms, obtain signatures, and witness them legibly with no omissions.
• Obtain and scan identification documents.
• Complete registration within five minutes for preregistered patients and ten minutes for others.
• Contact physician offices to confirm patient details.

Revenue Cycle :

Switchboard :

Customer Service :

Development :

Required Qualifications :

Preferred Qualifications :

Union : 1199-200B Clerical Workers (CPH)

Education : Licenses / Certifications :

Physical Requirements : S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Pay Range : $18.70 - $27.44

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.