Coordinator Health Care - ECCM - Central Pennsylvania

Description

JOB SUMMARY

This job, in conjunction with the Practice Team, provides care planning, coordination and follow-up for patients at risk for poor outcomes or experiencing poor coordination of services.

ESSENTIAL RESPONSIBILITIES

• Completes a structured assessment of medical, bio-psychosocial support and self-management support needs.
• Coordinates with and acts as an advocate / liaison / contact to hospital, long-term care, specialty services, home health services, patient family, cultural and community resources for care managed patients.
• Accurately maintains appropriate documentation on care coordination to promote Practice Team awareness and ensure patient safety and follow through on care plan.
• Provides registration and billing functions; assisting patients in problem solving potential issues related to the health care system, financial and psychological barriers.
• Collaborates with primary care to establish and update a shared care plan; providing support for improving health behaviors and self-management skills - goal setting, action planning, problem solving.
• Provides clinical workflow oversight.
• Other duties as assigned or requested.

EDUCATION

Required

Graduate of a Medical Assistant or LPN Program

Substitutions

Education / experience will be considered, in lieu of LPN or Medical Assistant

Preferred

None

EXPERIENCE

Required

5 years in a Medical Assistant or related role

Preferred

Bilingual

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

SKILLS

• Communication
• Problem Solving
• Empathy

Language (Other than English) :

None

Travel Requirement : 0% - 25%

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products / services (sales employees)

Never

Physical work site required

Lifting : up to 10 pounds

Constantly

Lifting : 10 to 25 pounds

Rarely

Lifting : 25 to 50 pounds

Never

Pay Range Minimum : $17.20

$17.20

Pay Range Maximum : $27.82

$27.82

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.

Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()

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