Quality Manager

Our Mission : To deliver the right product on time, every time!

Viper Northwest, Inc. is a precision, quick response, build-to-print manufacturing organization, making precision fabricated and machined parts and assemblies for satisfied customers since 1985.

Viper Northwest has a tenured staff of highly skilled manufacturing and technical professionals who manufacture capital equipment and OEM components for a variety of high-tech industries.

We also provide engineering design assistance and verification, as well as drafting services and we are looking for skilled individuals to join our team! To deliver the right product on time, every time!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor Visas.

We offer :

• A Highly competitive total compensation package
• Medical (3 medical plans to choose from)
• Dental
• Vision
• Life (Free Provided, options for supplemental on top)
• Disability Insurance (STD and LTD provided by the company for free)
• 401(k) with company match,
• A generous paid time off schedule
• Discretionary quarterly bonus program.

Summary :

Under limited supervision, assure consistent control over the quality of materials, components and assemblies through the development and enforcement of effective quality management systems, documenting and validating processes in inspection and test activities.

Essential Duties / Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties :

• Implements, maintains and promotes the use of ISO 9001 Quality Management Systems and / or any other customer required certification.
• Achieves quality assurance objectives by contributing information and analysis of manufacturing and inspection processes, preparing and completing action plans, implementing quality standards, identifying and resolving problems, completing audits, determining system improvements and implementing change.
• Develops quality assurance plans by identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures.
• Provides leadership, direction, and assistance for all process improvement programs.
• Maintains, reports and develops goals, with clearly defined action plans to improve key metrics (cost of quality, customer complaint metrics, scrap rate), and takes actions to improve the organizational effectiveness and reduce cycle time.
• Meets performance targets for quality improvement and lean sigma initiatives.
• Seeks to increase the effectiveness of the Quality Management System through benchmarking and sharing of best practices.
• Maintains and improves component and assembly quality by completing audits, investigating internal and external customer complaints, working with other members of management to develop product and engineering design improvements and manufacturing and inspection methods.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, parts rejects, corrective actions and re-validations.
• Updates job knowledge by studying trends in and developments in quality management.
• Implements the vision and strategy to continuously improve product quality.
• Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
• Ensures all equipment is calibrated with update logs, etc.
• Sets direction to grow departmental technical knowledge and comprehension while ensuring all necessary cross training.
• Other tasks as assigned by management.

Education / Qualifications :

• Bachelor’s Degree in an applicable Engineering discipline (e.g. Mechanical, Materials, QC / QA) or business or related field, or equivalent relevant work experience.
• 8- 10 years of experience in the machining / manufacturing industry with progressive experience in Quality Assurance.
• Experience with lean manufacturing is an advantage.
• Experience with ISO9001 requirements / methodologies.
• Proven experience in process engineering and process improvement.
• Strong statistical background.
• Excellent analytical, prioritization, delegation, and multitasking skills.
• Excellent presentation, oral, written and interpersonal communication skills to effectively interact with all levels of the organization.
• Strong technical background, design to quality (product and process) experience.
• Experience correlating / translating product / process / quality plans into financial objectives is a plus.
• Application of quality assurance systems, tools.
• Process analysis improvement.
• Project management expertise; strong implementation capability.

Ability to work extended hours, including Saturdays, as needed; Punctual and reliable

Precinmac, and Viper Northwest are Equal Opportunity Employers committed to maintaining a working environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital / civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.

Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.