Higher Education BI Analyst

About the Team

The Operations Division works collaboratively within the System Office to help ensure efficient and cost-effective integration of new technologies and processes to meet the strategic needs of the North Carolina System Office and the common and unique needs of the 17 institutions.

The division includes the Enterprise Data Office (EDO), Information Technology, Human Resources, Advancement, and is also charged with managing a highly complex project portfolio and data integration effort that enables the UNC System to better monitor, evaluate, and manage our enterprise.

The EDO provides vision and strategy to leverage enterprise data, leads the data integration and governance efforts in alignment with the System Office strategic objectives, and effectively communicates the value of data.

The office manages the existing information product suite and works to create a comprehensive, integrated view of data for System Office decision making and reporting.

The EDO is responsible for overseeing the collection, management, quality, and improvement of data; coordinating state and federal reporting requirements centrally;

and developing products and services to respond to data needs across the organization. The office establishes and maintains policies and procedures for responsibly using, protecting, and disseminating data, while ensuring such standards comply with data protection and privacy regulations.

The EDO provides decision support to UNC System leadership, the Board of Governors, the legislature, and various other stakeholders, primarily through the maintenance of and extraction of information from a rich central database.

They meet this objective by developing an efficient, responsive, sustainable technology platform and cultivating an effective, highly-skilled team.

The office’s goal is for enterprise data to be accessible, useable, understandable, and actionable. The EDO serves as a central source of expertise, supporting the research, analyses, and evaluations taking place across the organization.

Minimum Education, Experience, and Skills

Master's and 1-2 years' experience; or Bachelors and 2-4 years' experience; or will accept a combination of related education and experience in substitution.

Required Competencies

• Strong analytical, critical thinking, problem-solving, and communication skills
• Experience working with relational databases, data retrieval and statistical packages (SAS preferred) and data visualization software (Tableau preferred)
• Ability to work as part of a team and communicate effectively with varied audiences, including both technical and non-technical experts
• Strong customer-service skills, attention to detail, and a commitment to accuracy
• Skilled in the management and high-level analysis of educational data
• Ability to effectively plan and manage multiple projects simultaneously with time constraints

Preferred Education, Experience, and Skills

• Advanced analytical, statistical, and / or research training
• Experience with metadata management
• Experience writing / editing process documentation or instruction manuals
• Experience working in a higher education institution, system office, and / or a state-level higher education agency
• Subject matter expertise in one or more institutional research reporting areas : student enrollment, academic programs, admissions, financial aid, facilities, finance, or human resources
• Experience investigating and resolving data quality issues
• Experience with business and technical requirements elicitation, analysis, and verification
• Ability to translate business needs into systematic and consistent requirements specifications in both technical and user-friendly language
• Experience training users on data assets, cultivating data usage, and increasing data literacy
• Knowledge of higher education policy issues or data reporting systems, federal and state reporting requirements (North Carolina experience preferred), and accreditation processes
• Knowledge of FERPA and state laws concerning student privacy and data security, experience with data governance and implementing data standards, and familiarity with the processes used to share data with various audiences
• Classification : IT Bus Intell / Data Analyst II
• Appointment Type : Permanent
• Full-Time / Part-Time : Full-Time
• Employment Type : EHRA
• EHRA Category : Instructional, Research and Information Technology
• Location : Raleigh, NC
• Position Number : 20032630
• Special instructions to applicants : The position remains open until filled, but applications received by February 23, 2023 will be given priority consideration.

Equal Employment Opportunity and Other Information

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.