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Sr. Credit and Collections Representative

Thermo Fisher Scientific
Allentown, Pennsylvania, United States of America
Full-time

include but are not limited to the following :

  • Following up with customers directly via e-mail, phone and via various customer web-based portals (Ariba, Coupa, etc.) to ensure timely payment of FCS invoices, following status through the customers’ payment process.
  • Establishing good relationships with our customer so that any issues are quickly identified and resolved.
  • Compile and maintain accurate and complete accounts receivable records to include contacts, status of past due, and any disputes identified
  • Work cross-functionally with Sales, Project Managers, Client Services, and Accounting to resolve any outstanding discrepancies blocking timely collection
  • Prioritize activities for accounts in assigned portfolio to maximize success in achieving team goals for DSO, percent current, percent >

90, and any additional cascaded metrics

30+ days ago
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