Marketing Account Manager II

FPW Media, a rapidly growing creative studio in Springfield, Oregon, is seeking a Marketing Account Manager II. We handle all our clients' marketing needs in-house, with services including photography, video production, graphic design, web design, and branding.

Our three integrated divisions Brand, Films, and Merch ensure quality, consistency, and quick turnarounds.

The Marketing Account Manager II will plan, manage, and execute projects for clients under the Director of Client Services.

This client-facing role focuses on developing and maintaining client relationships to retain and grow their business, making significant decisions with oversight from the Director.

So, what's in it for you?!

• Health & Vision Insurance - 100% paid for!
• Dental - We offer a cost-effective dental plan for those who wish to expand their coverage!
• 401K - We offer our team members the opportunity to establish a 401K with matching!
• Professional Development Opportunities - We value lifelong learning. We provide our employees unlimited access to Udemy courses & weekly paid time to study whatever they want!
• Growth Opportunities - We are a rapidly growing company & we prefer to promote from within!
• Free Refreshments - We provide Starbucks coffee, snacks & drinks in all of our break rooms. This includes Red Bull, chips, popcorn, granola bars, candy, fruit snacks & so much more!
• Monday Bagels - To kickstart our week on a positive note, we treat our team to a delightful assortment of freshly baked bagels & cream cheese from The Daily Bagel every Monday morning! It's our way of starting the week with a boost of deliciousness & camaraderie.
• Monthly Coffee Truck - Once a month, we roll out a special treat for our amazing team members - an exclusive visit from a private coffee truck right here on-site! It's our small way of saying thank you.
• Creative Environment & Culture - At FPW, we place a high value on the opinions of every team member. Creativity is not just encouraged, it's embraced! Join us in a culture where your voice matters & where innovative thinking is celebrated.

Education and Prior Experience Expectations :

• Bachelor’s degree in marketing, business, or a related field.
• Minimum (2) years experience managing client relationships and / or account management, and (1) years of digital marketing experience and / or exposure.

Probationary Period :

Upon hire, the Account Manager will complete a probationary period of up to 6 months before gaining full capabilities like art approval and strategic direction.

This period may be adjusted at the discretion of the Director of Client Services.

Responsibilities & Duties :

• Collaborate with the Account Management team, internal creative teams, clients, and partners to complete projects on time, within budget, and in accordance with project parameters.
• Establish project roadmaps and delegate tasks accordingly.
• Delegate work and assignments to team members according to Company Policy and ensure projects are completed according to specifications.
• Prepare and present project proposals to clients and stakeholders.
• Act as a liaison between internal teams, client contacts and various FPW internal teams.
• Execute assigned tasks internally and / or facilitate the accurate and timely completion of assigned tasks.
• Identify client revenue growth opportunities and work with the Director of Client Strategy and Director of Client Services to pursue these opportunities.
• Partner with the Director of Client Services and Director of Client Strategy to develop and execute marketing plans.
• Identify marketing trends and key opportunities with the Account Management team.
• Respond to requests from various internal and external stakeholders, addressing questions and concerns as they arise.
• Prepare, format, and edit client-facing presentations and other documents.
• Create, contribute to, and interpret reports.
• Plan, coordinate, and implement marketing strategies across various digital and traditional channels.
• Define project scope and objectives with the Account Management team.
• Maintain project schedules and budgets with the Account Management team.

Knowledge Expectations :

• Time Management Skills : Utilize excellent time and project management skills to meet deadlines, prioritize tasks, and delegate appropriately.
• Problem-Solving Skills : Effectively prioritize workloads on multiple projects, accept changes on short notice, and handle frequent interruptions.
• Critical Thinking Skills : Exhibit strong critical thinking, organizational, and analytical abilities when interacting with clients, managers, peers, and stakeholders.
• Communication Skills : Listen carefully to gather accurate information and clearly articulate results in written reports.
• Attention to Detail : Maintain accuracy and organization of information while quickly learning about the project or product.
• Willingness to Learn : Be open to learning, improving, and refining skills; receptive to constructive criticism.
• Computer Literacy : Efficiently use computer-based tools; proficient with Microsoft Office, Adobe, and Google Suites or related software.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required.

We are looking for a motivated team player with exceptional sales, client services, and organizational skills. If you have experience in sales and marketing and share our values, we invite you to apply.