Office Surgery Scheduler
OFFICE SURGERY SCHEDULER
Edward-Elmhurst Medical Group - General Surgery
FULL-TIME, DAYS
Office hours : Monday & Tuesday 8 : 30-7 : 30, Wednesday 7 : 30-5 : 30, Thursday 7 : 30-7 : 30, Friday 8-3 : 30
This role will work 7 : 30-5 : 30 M-TH and 7 : 30-3 : 30 on Friday, but must work 1-2 later shifts per week on M, T, or TH.
LOCATION : Naperville
Schedules surgical procedures based on available time slots, patients' availability, physicians' orders, and type and length of time required to surgery.
Attempts to accommodate physicians by scheduling multiple procedures on a single day if possible.
Reschedules surgical procedures by contacting physicians and surgical center when required due to change in patients' availability, equipment problems, conflicting schedules and the like.
Coordinates with surgical center site. Reschedules surgical procedures as soon as possible.
- Collaborates with physician offices from other departments to obtain referrals, medical clearances and pertinent diagnostic and lab test.
- Verifies patient demographics and insurance information
- Forwards documentation to financial counselors for prior authorizations.
- Enters referrals in computer system and sends to Managed Care for authorization.
- Informs patient / family of surgery process and assists with any questions. Defers to clinical staff for clinical questions.
- Contacts referred patients for surgical consults and schedules appointments.
- May perform related clerical duties including typing, photocopying, and filing as time permits or work load requires.
- Will also cross train to a Patient Service Representative.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
High School Diploma or GED, Medical terminology or previous experience in healthcare setting, ability to communicate using both written and verbal skills.
Proficiency with organizational and interpersonal skills. Analytical skills in order to maintain and modify the scheduling module.
One year of EPIC experience preferred.
Edward-Elmhurst Medical Group , creating one of the largest healthcare provider groups in the Chicago area.
- More than 650 clinicians including hospital-based and ambulatory providers, and those from Linden Oaks Medical Group
- Nearly 400 physicians representing 25 specialties
- 50 locations serving 26 communities throughout Cook, DuPage, DeKalb, Kane, Kendall and Will counties.