Public Policy Associate Manager II

Public Policy Associate Manager II

Onsite

Summary :

Our company is looking for an analytical thinker with experience in policy, government, business operations, or law to join our Core Policy team.

The team’s mission is to create and communicate rules for our products that empower expression and foster a safe environment for people on our family of apps.

As a Core Policy team member, you will work closely with a number of other teams at our company, including our Global Community Operations, Product, Legal, Communications, and Public Policy teams.

You will play a key role in developing, applying, and communicating our Community Standards both internally and externally.

You will also manage high-profile content escalations. At times, you will be expected to make difficult decisions, under pressure, about whether to allow or remove content.

Many of these decisions will garner attention in the media and be the subject of intense debate in civil society and governments around the globe.

The ideal candidate will be an execution-minded professional who can think strategically, adapt quickly, work independently, and rapidly earn credibility and trust within all levels of the organization.

They will be able to critically analyze and communicate the costs and benefits of refinements to policies and their implementation.

They should be passionate about the services we provide and the people that we serve. Given the demands of content-related escalations, the candidate will sometimes be expected to work irregular hours, including early mornings, late nights, or weekends.

This is a contract position located in our Menlo Park, CA, United States, office.

Responsibilities :

• Help craft and implement content policies that take into consideration the needs of a global community.
• Collaborate with Policy, Product, Operations, Communications and External Stakeholders to drive policy improvements.
• Act as a global escalation point of contact and manage internal communications for policy issues. Be the on-call POC for escalations at regular cadence.
• Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders.
• Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal.
• This role may involve exposure to potentially graphic and / or objectionable content including but not limited to graphic images, videos, audio, and writings, offensive or derogatory language, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications :

• Bachelor’s degree
• 5+ years experience in policy, government, project management, law, or operations
• Demonstrated analytical-thinking and problem-solving experience
• Experience communicating cross-functionally, particularly in the area of consensus-building and persuasion
• Strong written and verbal communication
• Ability to work with potentially graphic and objectionable content

Preferred Qualifications :

• Knowledge of our products and principles
• Law degree, MBA, MPP, or other advanced degree
• Experience in or with the technology industry

Pay range is $42 - $47 per hour with full benefits available, including paid time off, medical / dental / vision / life insurance, 401K, parental leave, and more.

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE :

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.

We will serve to empower you along the way and provide the path for your professional journey.