Staffing Supervisor

Requisition # : 6244

Location : Schaumburg, IL 60173

Category : Professional / Management

Service Line : Personal Care Services

We offer our team the best

• Medical, Dental and Vision Benefits
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Position Summary : Essential Duties :

Essential Duties :

• Lead and organize staffing functions for all client cases, matching them with the appropriate skill level staff.
• Work collaboratively with Case Managers to provide counseling and support to our dedicated caregivers.
• Ensure new and ongoing client cases are staffed efficiently and in a timely manner.
• Maintain requests for service in a cost-effective way, minimizing overtime and assigning the appropriate caregiver level.
• Guarantee data and schedules are consistently and accurately entered into the computer system.
• Oversee that Case Managers comply with their regularly scheduled tasks.
• Alternate on-call duties and take appropriate actions as required, adhering to established staffing procedures.
• Optimize worker utilization through well-planned assignments and integration of new and existing staff.
• Schedule employee introductions and conduct supervisory visits to ensure quality care and client satisfaction.
• Be responsible for completing sales calls, scheduling client evaluations, and initiating the start of services.
• Implement and manage departmental systems; develop and launch new systems as needed.
• Drive towards meeting or exceeding company goals and KPIs.
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Performance Responsibilities :

• Attend meetings and actively participate in special teams as requested.
• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in continuous quality improvement
• Represents the organization professionally at all times

Position Requirements & Competencies :

• Minimum of 5 years of staffing experience in the home care field.
• Minimum of 2 years of supervisory experience in the healthcare field.
• Proficiency in Microsoft Office Suite.
• Associate's degree ( or equivalent from a two-year college or technical school (bachelor’s degree preferred).
• CNA certification preferred.
• Excellent oral and written communication skills
• Ability to multi-task under tight deadlines
• Strong communication skills and interpersonal skills
• Valid driver’s license and proof of insurance is required

To apply via text, text 6244 to 334-518-4376

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