Benefits :
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Firo Fire Kissed Pizza Shift Leader Position Description
CLOSED ON SUNDAYS!!!
Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant.
The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato.
Our relaxed Tuscan ambiance is warm and welcoming and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!
Shift Leader Position Summary :
Our Shift Leaders are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service and satisfaction.
They ensure that each visit by a guest will result in friendly and personalized service with great food that is promptly delivered in a clean and inviting environment.
The Shift Leaders also have a part in managing key aspects of the daily operations of a restaurant to maximize sales, profits and to create a positive customer experience.
Responsibilities :
- Creates an in-store service environment that exceeds guest expectations regarding friendly, quick and accurate service.
- Helps management to build the team’s understanding and commitment to guest service standards.
- Provides guests a brand right environment in which to place their orders, receive their food and dine inside the restaurant.
- Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
- Provides guest satisfaction by assisting and resolving all complaints in person or by phone.
- Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.
- Supports the management team in Instructing, training, coaching and developing the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
- Works to maximize sales and profits within the restaurant
- Responsible for all cash controls and enforcement of Company policies
- If required, is responsible for ordering, accounting and maintenance of all food and paper inventories
- Assures that all safety and security procedures are followed within the restaurant
Join Firo Fire Kissed Pizza in a Management Position Apply Today!
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