Job Summary
Are you an experienced VFFS and bagging systems Field Service Technician that has excellent communication skills and the ability to work independently or as part of a team?
If you're passionate about engineering, problem-solving and working with innovative machinery, we want to hear from you!
Field Service Technician Benefits :
Medical
Salary up to $62k
Field Service Technician Responsibilities :
Conduct Factory Acceptance Tests (FAT) at our Canadian facility to ensure equipment meets specifications.
Install, set up, and commission packaging and VFFS equipment at customer sites in Canada and the USA.
Train customer staff on equipment operation, use, and maintenance.
Provide technical support post-installation, including upgrades and modifications.
Maintain service records and document installations, repairs, and feedback.
Offer remote technical support via phone or online tools.
Work with internal teams to ensure smooth project execution and customer satisfaction.
Travel extensively for on-site work; flexible scheduling based on customer needs.
Stay updated on industry trends and equipment advancements.
Assist in developing service manuals and training materials.
Conduct preventive maintenance and advise customers on best practices.
Support the installation and operation of equipment at trade shows, including resolving technical issues.
Ensure compliance with safety policies and regulations during all service activities.
Provide advanced troubleshooting for complex issues and support pre-installation consultations.
Field Service Technicians Qualifications :
5-7 years of experience with bagging equipment or VFFS systems.
Strong mechanical and electrical troubleshooting skills.
Excellent communication and customer service skills.
Willingness to travel extensively across Canada and the USA.
Flexibility to work remotely and offer after-hours support.
Strong documentation skills and experience with technical diagrams and schematics.
PLC programming experience is a plus.
Valid driver’s license and passport.
Field Service Technicians Working Conditions :
Hybrid role with remote work when not traveling.
Frequent travel with tight schedules.
Ability to lift and handle equipment during installations and servicing.
post
Kimmerly Moore
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