Title : Desktop Support
Location : Casper, Wyoming
Compensation : $30-$40 hourly DOE
Shift : 6 : 30 AM- 3 : 00 PM
We have a great client in the oil and gas industry that is looking to add a Desktop Support Technician to their team in Casper, Wyoming.
At the main office you will be assisting 200 users with a wide range of technical support needs. There are also 4 remote locations (Wright, Wilkinson, Gillette and Vernal) that will require some travel to provide support as needed.
Description :
Identify, log, and resolve technical problems with software applications and computer hardware.
- To set up and manage user accounts and permissions to consent access to a network
- Upholding and testing security, blocking unapproved access to the network, company assets, and facilities
- Update and maintain computer inventory and equipment
- Maintain and resolve issues on LAN, VoIP telephone, AV systems connections
- Coordinate with vendors to resolve technical problems with desktop computing equipment and software
- Endorse and apply upgrades to systems to ensure durability
- Assess functional needs to regulate system purchase specifications
- Resolve hardware and network connectivity issues
- Validate & approve VPN access for all remote users
- Assist in technical upgrading and maintenance of entire desktop systems
- Support in testing and deployment of new applications and systems
- Train and guide staff in acceptable hardware and software usage
- Travel as needed to meet remote locations technical needs. Overnight trips are rare and will be additionally compensated.
REQUIREMENTS :
- Windows Desktop Operating System
- Active Directory
- DNS, DNS - Domain Name System
- DHCP
- Microsoft Windows Server
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Desktop Support Technician
We have a great client in the oil and gas industry that is looking to add a Desktop Support Technician to their team in Casper, Wyoming. At the main office you will be assisting 200 users with a wide range of technical support needs. There are also 4 remote locations (Wright, Wilkinson, Gillette and...
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