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Customer Operations Program Manager

VirtualVocations
Naperville, Illinois, United States
Full-time

A company is looking for a Program Manager, Customer Operations.Key Responsibilities : Collaborate with leadership to run at risk program and boost customer engagementImplement strategies for monitoring customer health and intervening proactivelyDrive customer success initiatives through cross-functional collaborationQualifications : Bachelor's degree in Business Administration, Marketing, or related field;

MBA preferred5-7 years of experience in customer operations, program management, or similar rolesStrong analytical abilities and experience managing cross-functional projectsPassion for customer success and familiarity with CRM systemsPreferred experience in SaaS or technology sector, and project management certification

10 days ago
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