Manager, Receiving Team

Essential Functions

Sales

• Lead, execute and monitor inbound and outbound receiving processes to company standards including dock security, inbound DC trailer processing, merchandise floor-readiness, direct-to-store shipments, supply and fixture deliveries, recycling and backhaul DC trailers.
• Build partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processes.
• Use tools and analyze documents to forecast workload and allocate resources as needed.
• Process soft line and hard line inventory in an efficient and timely manner.
• Coordinate merchandise and fixture deliveries with merchandising leaders.
• Process RTVs, salvages, and make and breaks in a timely manner.
• Monitor and communicate productivity standards and results to the team; identify opportunities.
• Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood.

Customer

• Role Model exemplary service, lead support staff to provide an outstanding shopping experience.
• Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency.
• Maintain high customer readiness standards; deliver a clean and neat receiving area and stockroom.
• Clearly communicate store and Company objectives so both management and staff are well informed.

People

• Recruit, select and train talented, results-oriented support Associates.
• Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction.
• Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company.
• Monitor and address performance issues on a timely basis; administer Responsibility Based Performance as needed.
• Utilize review process as a tool for Associate talent development, promotion and advancement.
• Give back by ensuring recycling backhauls and shipments occur as needed.

Qualifications and Competencies :

• A minimum of 1-3 years of operations / merchandising retail management.
• Ability to execute plans and strategies.
• Productivity driven, task oriented and highly organized.
• Strong leadership, interpersonal and communication skills.
• Effective prioritizing and time management skills.
• Strong administrative and negotiation skills.
• Ability to anticipate and solve problem, act decisively and persist in the face of obstacles.
• Ability to build partnerships and direct teams.
• Commitment to exemplifying the highest integrity and professional business standards.
• Familiarity with workload systems.
• Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners.
• Ability to effectively plan and execute strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays.

Physical Requirements :

• Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
• Frequently lift / move up to 25lbs.

STORES00

This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.