A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization.
Key ResponsibilitiesLead the CX Ops team, fostering a culture of growth and innovationOversee strategic CX initiatives and manage the rollout of Customer Success and Community platformsMonitor customer health and retention metrics to inform forecasting and performance trackingRequired QualificationsMinimum of 5 years in a Customer Success Operations Manager or similar role10+ years of overall Operations experience7+ years of experience in Customer Success, Coaching, or TrainingProven expertise in Customer Experience operations and program managementHands-on experience with CRM and Customer Success tools
Senior Manager of Customer Experience
A company is looking for a Senior Manager of Customer Experience to lead initiatives that enhance customer satisfaction and engagement. ...
Senior Director of Partnerships
The Senior Director of Partnerships guides the Partnership Sales Team in the acquisition, activation, management, and sustainability of CFC corporate partnerships. What type of experience do you have selling/servicing Corporate Partnerships with a sports team?. Utilize market research to identify po...
Senior Director of Payer Sales
Key Responsibilities:Utilize consultative selling techniques to construct and present innovative capability-based dealsManage market segments and pipeline development strategies to meet or exceed sales quotasCollaborate with marketing and product teams to create proposals and marketing materials tha...
Senior Director of Partnerships
The Senior Director of Partnerships guides the Partnership Sales Team in the acquisition, activation, management, and sustainability of CFC corporate partnerships. Utilize market research to identify potential corporate partners, industries of interest, and emerging sponsorship trends. Partnership A...
Senior Director of Talent Management
A company is looking for a Senior Director of Talent Management. ...
Senior Customer Experience Partner- International Logistics
The Senior Customer Experience Partner is responsible for delivering industry leading customer experience, assisting the setup of operations structure, and monitoring the day-to-day operations of the SCM customer experience and execution. We have a vision larger than the ocean: to be a true integrat...
Executive Director Medical Information
A company is looking for an Executive Director, Medical Information. ...
Director of Transportation- Fuel
This Director of Tank Wagon Operations, reporting directly to the President, is responsible for the overall operations and logistics for the Company’s tank wagon division delivering 35+million gallons annually. ...
Executive Media Director
Johnson Group helps brands slay the giants that stand in the way of their success by blending fresh ideas with proprietary direct response tools to forge deeper brand connections and more profitable conversions.We provide full-funnel marketing and advertising from brand positioning, research, data s...
Regional Director of Operations
A leading service-provider in the early childhood education industry is seeking a Regional Center Director in the Nashville, Tennessee area. Demonstrated regional/multi-site operations experience. Strong knowledge of the Tennessee Child Care Star Rating System. ...