A company is looking for a Senior Manager of Customer Experience to lead initiatives that enhance customer satisfaction and engagement.
Key ResponsibilitiesManage customer feedback programs and analyze insights for continuous improvementOversee the Customer Experience team, including hiring, training, and team developmentDesign customer journey maps and implement innovative strategies to enhance member experiencesRequired QualificationsBachelor's degree in Business, Customer Experience, or related field5+ years of experience in customer experience design, including surveys and journey mapping3+ years in a leadership or supervisory role within customer experienceExperience with project management tools like Qualtrics, Salesforce, or JiraAbility to manage multiple projects and influence cross-functional teams
Senior Director of Customer Experience
A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization. ...
Senior Customer Experience Partner- International Logistics
The Senior Customer Experience Partner is responsible for delivering industry leading customer experience, assisting the setup of operations structure, and monitoring the day-to-day operations of the SCM customer experience and execution. Proactively identify program exceptions, then troubleshoot an...
Manager of Customer Accounts
A company is looking for a Manager, Customer Accounts to lead a team of Account Managers in providing exceptional service to schools utilizing their platform. ...
Senior Manager, Customer Satisfaction & Quality
Drive the process robustness of the production lines leveraging digital quality • Collaborate with LOB and CSQ central team for quality improvement • Up to 50% travel to US Plants What qualifications will make you successful? • Bachelor’s Degree (or higher) in Supply Chain, Management, Engineering o...
Manager of Client Experience
A company is looking for a Manager of Client Experience, CDP / Lifecycle Marketing. ...
Customer Experience Manager
Offrir une expérience de magasinage centrée sur la clientèle en gérant et en. Offrir un service à la clientèle courtois. Accueillir les clients, les aider à trouver les produits et offrir des solutions. To review a comprehensive list of benefits, please visit. ...
Director of Enterprise Customer Success
A company is looking for a Director of Enterprise Customer Success to lead their Enterprise Customer Success team. ...
Director of Operations - Chemical Manufacturing
The Director of Operations directs manufacturing and inventory management in multi- location facilities, budgets, customer satisfaction, quality, and a safe work environment. Working understanding of Microsoft Office i. This position is responsible for providing leadership and direction in support o...
Regional Director of Operations
A leading service-provider in the early childhood education industry is seeking a Regional Center Director in the Nashville, Tennessee area. Demonstrated regional/multi-site operations experience. Strong knowledge of the Tennessee Child Care Star Rating System. ...
Feasibility Study Project Manager / Program Manager
BS from an ABET-accredited engineering program. Experience with developing Microsoft PowerBi, Power Automate, PowerApps, or other programming capabilities. Employee Assistance Program (EAP). Corporate Charitable Giving Program. ...