About Us :
American Truck Centers in Kansas City is a trusted name in the commercial truck industry, specializing in Class 6, 7, and 8 trucks.
We pride ourselves on providing top-tier customer service and expert support for trucking professionals.
We’re looking for a dedicated Parts Specialist to join our team and help us continue supporting the hardworking people who keep America moving.
Job Summary :
As a Parts Specialist at American Truck Centers, you’ll play a crucial role in helping customers and service technicians find the right parts for Class 6, 7, and 8 trucks.
You’ll manage inventory, process orders, and deliver exceptional customer service to keep our customers' trucks on the road.
Whether you're experienced or eager to learn, we welcome anyone with a strong work ethic and a passion for trucks.
Key Responsibilities :
- Assist customers and service technicians in identifying and ordering parts for Class 6-8 trucks
- Recommend the best parts and products based on customer needs
- Keep accurate inventory records and ensure proper stock levels
- Process parts orders, returns, and exchanges in a timely manner
- Work with vendors and suppliers to check availability and secure pricing
- Ensure timely delivery of parts to customers and service teams
- Maintain a clean, organized parts storage area
- Handle customer inquiries over the phone and online with a friendly, professional attitude
- Collaborate with the service department to meet customer needs efficiently
Qualifications :
- High school diploma or equivalent
- Experience in a parts department, preferably in the truck or automotive industry, but willing to train the right candidate
- Familiarity with inventory management software or basic computer skills
- Strong attention to detail and ability to manage multiple tasks at once
- Excellent communication and customer service skills
- Ability to lift and move heavy parts as required
- A positive attitude and willingness to learn in a fast-paced, team-oriented environment
Benefits :
- Competitive pay
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for training, development, and career advancement
- Friendly, supportive work environment