Trade Contracts Support Manager

The Trade Support Manager is responsible for being a liaison between our Preferred Partners and our Vital Care franchises in helping to establish, maintain, communicate, and direct sites on our agreements.

The position requires strong working relationships and coordination with Vital Care departments and team members, various trade vendors, organization and associations, and Vital Care franchise locations.

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Excellent interpersonal communication, organization, and problem-solving skills are critical to success for this position.

Duties / Responsibilities :

• Carries out projects delegated by the Director of Trade Contracting in the specified time frame.
• Serves as a point of contact for trade needs, issues, etc.
• Uses all available resources to solve problems related to trade needs / requests or to triage requests to the appropriate team member.
• Facilitates effective communication between all members of Trade Department, trade vendors, organizations, associations, etc.

and franchise locations.

May be asked to assist the Trade Onboarding Manager to help establish accounts with trade vendors, organizations, associations, etc.

for new locations and existing locations as needed.

• Posts all rebates in a timely manner to the appropriate Vital Care portal for distribution to franchise locations.
• Travels to visit with trade vendors, organizations, associations, etc., and attends / hosts meetings at the Vital Care, Inc. offices as needed.
• Attends trade conferences as needed to meet with and network with trade vendors, organizations, associations, etc.
• Uses a system to organize and ensure follow up on all requests related to trade relations.
• Identifies opportunities to improve business operations and resources related to trade relations.
• Completes tasks related to trade contracting.
• Completes other duties deemed necessary by the Director of Franchise Development to accomplish the goals and mission of the department and company.
• Maintain contracting alignments for sites to ensure proper pricing, rebate structure, and contacts with our preferred partners and vendors.

In circumstances where contract alignments have fallen off, the Trade Contracts Support Manager will coordinate with the trade partner and vendor to correct.

Required Skills / Abilities :

• Proven and documented track record of increased performance and achievements.
• Ability and desire to use technology and learn new software applications as required.
• Excellent problem solving and organizational skills.
• Self-motivated and able to work independently in a fast-paced environment.
• Teamwork experience and characteristics of a team player.

Education and Experience :

• Associate or Bachelor’s Degree from a recognized college.
• At least one year of work experience in home infusion trade contracting.
• Proficiency in Microsoft Office suite software products.

Scheduling and Benefits :

• Full-time position
• Full Benefits with paid time off and holidays

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