Job Description
The Private Bank Sr. Product Performance Partner is both a Deposits Product Manager and Segment Strategy Lead. This role within the Private Bank manages to the growth plan, defines the product development and customer experience priorities, builds then manages the product roadmap and performance plan in alignment with the Deposits strategy.
The role ensures the highest level of customer value and best-in-class customer experience, specifically for the Private Bank segment to compete in the marketplace.
Primary responsibilities include
- Manages to the growth plan for short, medium, and long term for the Private Bank using key levers to grow product enhancements, product development builds, acquisition, and retention tactics, deepening opportunities, cross functional management, and visionary leadership.
- Defines the priorities (requirements), builds the roadmap, and promotes product development stories from the backlog.
- Develops thriving and productive relationships, particularly with Be a Better Customer (BABC) Town, Marketing, Sales, Service and Retail Training.
Gains stakeholders' buy-in on both the strategy and business plans. Shepherds and influences the majority of activities, relying on other teams to execute and release.
- Owns the customer experience for the product and the segment.
- Informs, defines, delivers, and supports product pricing strategy for Private Client and Private Bank suite of products.
Qualifications, Education, Certifications and / or Other Professional Credentials
- 7-10 years deposit product experience
- Strong collaboration skills
- Strong understanding of deposit pricing
- Excellent communication and negotiation skills
About Us
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability.
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Job Applicant Data Privacy Policy
Private Bank Deposits Manager
This role within the Private Bank manages to the growth plan, defines the product development and customer experience priorities, builds then manages the product roadmap and performance plan in alignment with the Deposits strategy. Informs, defines, delivers, and supports product pricing strategy fo...
Merrill Private Wealth Supervision Manager
The Private Wealth Supervision Manager (PWSM) position reports to the Merrill Private Wealth Business Segment Supervision Executive (BSSE), with dual reporting to the Merrill Private Wealth Management Regional Managing Director (RMD). The Private Wealth Supervision Managers role is to supervise our ...
Private Bank Loan Sales Manager
PB LM") for our newly launched Private Bank ("PB") at Citizens, you will report to the PB Chief Operating Officer and will play a pivotal role in enhancing, adding, and bringing to market the private bank lending products. Private Bank Loan Sales Manager. The PB LM will collaborate wi...
Merrill Private Wealth Supervision Manager
The Private Wealth Supervision Manager (PWSM) position reports to the Merrill Private Wealth Business Segment Supervision Executive (BSSE), with dual reporting to the Merrill Private Wealth Management Regional Managing Director (RMD). The Private Wealth Supervision Managers role is to supervise our ...
Private Bank - First Line Risk Manager
As the First Line Risk Senior Manager, you will represent the First Line of Defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment supporting the Private Banking Business. This role specifically will focus on supp...
Healthcare Operations Account Delivery Manager (Reno, NV) - Work From Home
The ADM partners with the Account General Manager (AGM) and Account Delivery Leader (ADL) on overall account management, maintaining SLAs (Service Level Agreements), and the successful delivery of the client contract requirements. Account Delivery Manager (ADM) is responsible for the delivery of the...
Branch Manager
Branch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. Specific duties for the Branch Manager on a daily basis include:. Provide leadership by directing all branch operations; sales, service, delivery, and busi...
OBIC SORT Program Manager
The job posting you are looking for has expired or the position has already been filled.If you are interested in one of our other opportunities, please visit our career site....
Vice President, Relationship Manager - Frontier and Climate - Innovation Banking
The Opportunity - Director, Climate & Frontier Tech Relationship Banking. The role is focused on building deep relationships with the founders and CEOs of new and scaling technology companies. By working closely with these teams, you will build trusted relationships with these companies leveraging H...
Visa Direct Senior Account Manager
Account Manager, Visa Direct Global Accounts. Visa Direct is a payment service that Visa provides to clients such as issuers, acquirers, processors, merchants and service providers to facilitate fund transfers & disbursements to Visa accounts around the world using push payment technology (e. This A...