Mitigation Technician

Mitigation Technician

Reports To : Operations Manager, Mitigation Manager

Join our growing team at Paul Davis Restoration in Lynchburg as a Mitigation Technician, where your hard work and excellent customer service will play a key role in our day-to-day field operations in a business that plays a critical role in our community.

We help families put their lives back together after suffering catastrophic losses, and with that comes the opportunity for an incredibly fulfilling career where you know you are having an impact on the world around you.

We believe what we do matters, but who we do it for and who we do it with matters even more. We place significant emphasis on our team culture and building a dynamic environment where you can excel, have a healthy life / work balance, and have a little fun along the way.

We’re looking for a dynamic individual with the drive to build a market-leading mitigation team leveraging their restoration industry experience, team building and management skills, and positive, adaptable, can-do attitude to a fast-paced work environment.

This is an amazing opportunity to begin a career with a fast-growing, locally-owned and operated business backed by the foundation of a leading national brand, while serving a critical role in building something special from the ground up.

Successful mitigation technicians will have opportunities to mature and evolve into other roles in our growing company. If that sounds like you, we welcome the opportunity to get to know you better and talk about a potential fit with our top notch team!

Position Summary

The Mitigation Technician is responsible for timely and excellent service to Paul Davis customers, ensuring they receive the highest quality and most effective care possible in property emergency situations.

This role requires significant coordination with team leaders within the business to ensure our customers are always receive the highest level of service during their time of need.

What does a Paul Davis Mitigation Technician do?

• High level performance of water mitigation, tarping, board up, mold remediation, and carpet cleaning / reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager and Lead Technicians.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility related tasks when necessary.
• Assist other team members as you see opportunities arise and be a leader for the team when needed.
• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada.

We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth.

Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.

e. floods, fires) and will be leading the mitigation effort to restore the property.

Values : Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision : To provide extraordinary care while serving people in their time of need.

Mission : To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people.

It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits :

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We work to ensure team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Access to health, dental, vision, and other benefit programs
• Referral program
• Great culture and team dynamic

Team Qualifications (Requirements) :

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Fluent in English
• Valid driver's license with a clean record
• Have the ability to work nights / weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most.

We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!