Store Manager Smoothie King Knoxville

We are looking for a purpose-driven Store Manager to join our expanding team and become an ultimate ambassador of our brand.

In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence.

As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose

Responsibilities :

• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.

Qualifications :

• Provide an exceptional guest experience throughout our guest's visit.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Reliable transportation.

Education and Experience Requirements :

• High school diploma required. Associate or bachelor's degree in business, hospitality management, or similar field is preferred.
• Minimum 2 years' experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Knowledgeable of general POS functionality.
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certification.

What We Offer :

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values : We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish .

With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future!

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

To be an integral part of every health and fitness journey.